Job Title: Assistant Customer Services Supervisor
Location: Harpenden & St Albans
Salary: £19,698 pa progressing to £20,903 pa (pro rata for part time)
Hours: 33 hours per week
Working as part of a team, you will deliver excellent customer service to library customers, ensuring all information, services and resources are available and promoted to members of the public.
You will have the skills and abilities to support the Library Manager to actively supervise the team, including staff timetabling, training and development. You will also support staff appraisals, and act as senior on duty as and when required.
You will have the ability to compile, maintain and provide effective returns for monthly financial and statistical information. You will also actively engage with the delivery and promotion of all frontline services in the Library and outreach activities as required.
Please ensure you’re able to work the hours and locations on the attached rota before applying.
For an informal discussion about the post and timetable details, please contact Debra Turner, Library Manager or Ian Pattison, Senior Operations Librarian on 0300 1234049.
Closing date: 4th October 2020
Interview date: 12th October 2020