This Vacancy has closed.
IT&D Service Manager - Technical Solutions
  • Employer: Brighton & Hove City Council
  • Reference: orbis/TP/539/10297
  • Published: Tue 29/09/2020, 0:00 AM
  • Closing on: Mon 26/10/2020, 0:00 AM
  • Working Pattern: Full Time
  • Hours: 37
  • Salary: £40876 - £43857
  • DBS Check: No
  • Location: BN1 1JE

More Information

IT&D Service Manager - Technical Solutions

Job introduction

The Technical Solutions Manager is a new role within Digital and Data teams and leads the technical solution design for digital products, ensures procured and bespoke solutions meet Digital and Data strategies and architectural standards, and champions innovation within the teams and across the authority.  
Permanent full-time role

Interviews will be over Skype.

For an informal discussion, please contact Phil Newberry - Digital Strategy Manager on 01273 293665.

About the role

We are undertaking an exciting programme of digital transformation initiatives to provide improved customer experience, more efficient internal processes, and a single view of the customer that allows council teams to deliver services more effectively.

You would join the council at a time when the digital and data teams have a strong foundation architecture and developing digital strategy, providing excellent conditions for innovation to support transformation and optimisation of services using digital technologies.

We are excited to offer a role that provides an excellent opportunity to further our 'One Council' strategy. Reporting into the Digital Strategy Manager, you'll be supporting and contributing to the organisation's digital and data strategies.

The role has three main areas of focus; leading solution design, architectural review, and technical innovation.

Working closely alongside the DevOps Manager, Product Manager, Data Solutions Manager and Platform Engineering Manager you'll provide a team management function and will be responsible for a service that cuts across digital and data teams and other project teams. You will provide expertise and behaviours that include:

  • an excellent understanding of our digital capabilities that will inform customer-centric solution design;
  • an excellent experience of web technologies, data-driven solutions, and development standards; 
  • an open but firm approach to supporting the governance of our digital solutions and other corporate projects;
  • excellent communication skills allowing a clear articulation of solutions, digital strategies, standards and principles, and team direction;
  • excellent knowledge of digital solution design in the public sector; and
  • proven experience of highly effective collaboration to deliver innovation within a large organisation.

While this is a management role, it is also very much a hands-on role where you'll be leading and working closely with development and analyst teams who are responsible for delivering at pace using a number of enterprise and Gartner leading platforms, including:

  • a low-code development platform,
  • a low-code integration platform,
  • industry standard CMS,
  • data matching platform,
  • Business Intelligence platforms,
  • GIS platform, and
  • O365, including the Power Platform.

You'll have the opportunity to drive the adoption of RPA (software robotics), AI, innovative content design and delivery, systems integration, and improved development practices and tooling.

IT and Digital teams are a diverse and a truly international group. Just within the Digital and Data teams we have people from all over the world, including the South Africa, Serbia, Taiwan and across the UK.

You'll find us a really open and welcoming group of colleagues who encourage a respectful, supportive and collaborative work ethic.  We completely endorse a flexible workplace, with our staff working full time, part-time, and compressed hours, to fit around care commitments and work life balance needs. With everyone working remotely, we’ve found ways to keep connected and keep up some social contact with work colleagues through daily morning meetings and informal lunchtime virtual gatherings.

Our team develops its staff through internal and external training, and identifying and providing opportunities for development. For example, one of our digital team managers joined us as an apprentice from a non-IT background just over 5 years ago!

If you enjoy working for a demanding, progressive, and diverse organisation, and bring with you a background of innovation in the enterprise, we welcome your application. Please evidence your relevant experience against as many of the Principle and Role Specific Accountabilities in the Job Description as you can. 


Additional information

Your starting salary will be pro rata if the above position is part-time or term-time only.

Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Visas and Immigration (UKVI) Points-based Immigration System.

From 6 April 2011 the Home Office has placed a permanent restriction on the number of migrant workers that all Tier 2 (General) Sponsors can recruit. Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.

Company information

Please see the Orbis Partnership webpage for further details on Orbis.

Please note that this post is subject to a Basic Disclosure Criminal Records Check.

We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as, LGB, male or trans as these groups are currently under-represented in our Directorate workforce.

As part of Brighton & Hove City Council's ongoing commitment to redeployment, please note that this vacancy may be withdrawn at any stage of the recruitment process, without prior notice if a suitable redeployee (internal employee at risk of redundancy) is identified.