This Vacancy has closed.
Outreach Worker
  • Employer: Medway Council
  • Reference: HOU/OW/MCGR/10/2020
  • Published: Tue 20/10/2020, 11:49 AM
  • Closing on: Fri 30/10/2020, 11:49 AM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £10.37 - £13.36 per hour
  • DBS Check: Enhanced
  • Location: Gun Wharf & Medway Areas, Kent

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Outreach Worker

We are looking for an experienced Outreach Worker with Mental Health experience to join Medway Council's Housing team on a 5 month fixed term contract to provide a supportive outreach response to rough sleepers.

Main purpose of job:

  • Responsible for conducting outreach work across Medway to verify, engage and support rough sleepers.
  • Experience in dealing with rough sleepers with multiple needs and able to work with challenging behaviour.
  • Follow up individuals sleeping rough and liaise with partner agencies to deliver multi-agency reports and interventions, within Medway.
  • Provide information and advice on support services available and provide assistance in exploring various housing options.
  • Seek resettlement and move options for long term rough sleepers.
  • Adapt working practices to work with vulnerable people both on the streets and within accommodation.
  • Carry a cae load of clients, ensuring they are effectively supported and this is followed up with effective casework management including client centred support plans, risk assessments and needs assessments.
  • Able to work flexibly which includes early mornings, evenings and weekends on a rota based system.


  • Good level of general educatioin (GCSE Grade A* - C) including Maths and English.


  • Knowledge of housing and homelessness legislation such as the Housing Act 1996; Homelessness Code of Guidance; Protection from Eviction Act 1977; and Homelessness Reduction Act 2017.
  • Good working knowledge of outreach, accommodation projects and services that can help vulnerable people.
  • Ability to converse at ease with people adapting communication style to suit various abilities.
  • Experience of working with vulnerable people providing support.
  • Experience of being able to motivate and engage with service users who are chronically and socially excluded from mainstream society and services.
  • Experience of support planning, key working and reviewing risks.
  • Experience of multi-agency and partnership working.
  • Knowledge and experience of utilising a range of housing options to relieve and prevent homelessness.
  • Full UK driving licence and use of own car is desirable.

Please see attached job spec for full person specification.