This Vacancy has closed.
Welfare Support Officer
  • Employer: Hinckley & Bosworth Borough Council
  • Reference: WS20
  • Published: Fri 06/11/2020, 15:32 PM
  • Closing on: Sun 22/11/2020, 23:59 PM
  • Working Pattern: Part Time
  • Hours: 25 hours per week
  • Salary: Grade 6, £27,041 up to £31,346 per annum pro rata
  • DBS Check: Enhanced
  • Location: Leicestershire

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Welfare Support Officer

The coronavirus pandemic has impacted daily life for so many and unfortunately financial hardship, and all of the associated factors that go with this, continues to have a devastating consequence for so many people and families. 

Are you interested in joining a dynamic team? Do you care about people and want to make a difference to people’s lives? If so, we need you!

The successful candidate will work with both families and individuals financially affected by Covid-19, offering support and assistance, facilitating referrals to relevant support services, as well as building on and developing effective referral pathways, with a range of support agencies.

Candidates must have experience of working with vulnerable people, and dealing with sensitive issues, both on the phone, and in person, as well as an understanding of the types of welfare support services people may need access to.  You will need to evidence your experience of being able to work autonomously in finding solutions for those you are supporting, as well as working effectively as part of a team.  You will also need to demonstrate your ability to develop effectively working relationships with a range of key partners and support agencies.

You should also have a good working knowledge of Microsoft Office programs which includes Word, Excel and Outlook and have the flexibility needed to conduct some out of hours working.