This Vacancy has closed.
Housing Needs Officer - Homelessness
  • Employer: Borough of Broxbourne
  • Reference: Ref: (HNO-FTC)
  • Published: Wed 18/11/2020, 11:05 AM
  • Closing on: Wed 02/12/2020, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: Salary £30,880.20
  • DBS Check: Yes
  • Location: Bishops' College, Cheshunt, Waltham Cross, Hertfordshire

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Housing Needs Officer - Homelessness

Housing Needs Officer (Homelessness) – Ref: (HNO-FTC)


Salary £30,880.20


Broxbourne Borough Council’s Housing Needs Service is recruiting a highly professional and enthusiastic person to join the ambitious and innovative Housing Prevention Team on a fixed term temporary contract for 12 months. The candidate will be required to have previous experience working within a Local Authority homelessness setting and knowledge of the relevant legislation.

The successful candidate will work as part of a dedicated team interviewing and assessing those who are at a risk of being homeless and working with them to identify housing solutions and prevent homelessness. The role also involves the general management of own caseloads and the ability to work collaboratively with other partner agencies.

The successful candidate will be a highly motivated person that has a genuine interest in helping people. Excellent verbal communication skills in fluent English are essential, as this role requires having sensitive conversations and managing customer expectations effectively. Good written and analytical skills are equally important, therefore a GCSE (or equivalent) in English and Maths is fundamental. A full driving license is also required.  


Applications from candidates without previous housing and homelessness experience will not be considered.


This role requires a disclosure and barring service check as it is working with children or vulnerable clients.

Broxbourne Borough Council is committed to safer recruitment, safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and volunteers to share this commitment.


The benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.

Broxbourne Council is an Equal Opportunities employer.


Details and application forms for all job vacancies are listed on the Council’s website.


Application forms must be submitted online by 2 December 2020 quoting the above reference.


Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.

Telephone: 01992 785509, Email: