This Vacancy has closed.
Assistant Service Finder
  • Employer: Hertfordshire County Council
  • Reference: HCC15485
  • Published: Wed 18/11/2020, 14:29 PM
  • Closing on: Wed 25/11/2020, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours
  • Salary: £20,000 - £29,999
  • DBS Check: No
  • Location: Countywide, Hemel Hempstead , Stevenage , Hertfordshire

Vacancy Location

More Information

More about this employer

Assistant Service Finder

Job Title: Assistant Service Finder - Community Solutions Team
Location: County wide (Predominantly based in either Apsley or Stevenage)
Salary Range: H6 £23,080- £25,481 pa
Hours: 37 hours per week
Contract: Fixed Term until March 2021

Job Duties:

We currently have an opportunity for 3 Assistant Service Finders in the Community Solutions Team. You will have an office base in either Stevenage or Aspley however the post is county wide and will therefore involve travel to another site as required.  The team are currently working from home.

The assistant service finder will be part of the Community Commissioning team for Adults with Disabilities (CCAD).  Individuals may have a learning disability, physical disability, autism, Mental Health or a combination of needs.

The Assistant Service Finder will source and commission services, as directed by an adult social care assessment. This is the Micro commissioning function where services are sourced from providers that have agreed contractual terms and conditions, prices and process. 

You will be responsible for sourcing services from contracted providers for;

  • Hospital Discharges
  • Short Breaks
  • Day Services
  • Homecare
  • Community support
  • Direct payments
  • Transport

You will need to be able to maintain accurate records, follow business processes and contribute towards process development.

It would be advantageous to have experience of working with people who have learning disability autism and/ or physical disability and a good understanding of what their support may look like.

You will need to develop good working relationships with our care providers and be able to build a thorough knowledge of the services they offer. You will be working closely with our Adult Disability Teams, 0 – 25 Together Service, hospital teams and work in partnership with Commissioners to ensure appropriate and effective provision is sourced and commissioned. Excellent IT, communication and organisational skills are essential as is the ability to work under pressure.

You will need to be able to travel thus a driving licence and access to a car is essential as is a willingness to work flexibly.

For an informal discussion please contact Brigid Jones Tel: 01438 843 044 (53044) or Jacqui Madagan Tel: 01438 845 317 (55317)

Internal candidates please complete a secondment form with your manager prior to applying.  Please provide an up to date CV and a personal statement indicating why you feel you have the relevant skills and experience to be successful in this role.

Closing Date: Wednesday 25th November

Interview date: Wednesday 9th and Thursday 10th December

Benefits of Working for HCC:

  • Flexible Working Arrangements (depending on the role)
  • Excellent Career Development
  • Salary Exchange for Additional Benefits
  • Excellent Pension Scheme with Employer Contributions
  • Shopping Discounts
  • Support Groups & Wellbeing Schemes


Additional Information

Safeguarding: Safeguarding children and adults is of utmost importance to Hertfordshire County Council. The Council requires employees to abide by legislation and best practice to enable Hertfordshire to achieve this. This role has been identified as requiring a Disclosure & Barring Service (DBS) check. For more information Click Here

English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.

Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Diversity: We are an inclusive employer and value a diverse workforce

Driving Roles Only: As part of this role, you will be required to travel to other HCC Sites/Residences either using your own mode of transport or a company car. In light of this, the ability to drive and/or travel around the County is required for this role and a DVLA check will be required on appointment.

Why Hertfordshire: Watch our ‘Why Hertfordshire’ video. Our staff use their own words to tell their story and share their experiences of what it is like working here. Take your next step in your career.


Application Information

Internal Vacancy: This is an internal vacancy and therefore applications from HCC/Local Authority employees only will be considered in the first instance.

Fixed Term and/or Secondment: This is a Fixed Term or Secondment vacancy. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the attached Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.

How to Apply: Please follow the 'Apply for Job' button at the bottom of the screen. As part of the application you will be required to upload your most recent CV ensuring gaps in employment have been addressed and includes your current, or most recent, employer. You are also asked to provide a supporting statement which is your opportunity to evidence how your skills, knowledge and experience match what we are looking for based on the Person Specification area of the attached Job Outline. If you do not supply a supporting statement, your application will be rejected.