This Vacancy has closed.
IT Technician
  • Employer: Surrey County Council
  • Reference: orbis/TP/483/11290
  • Published: Wed 18/11/2020, 16:21 PM
  • Closing on: Fri 27/11/2020, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 36.0 hours per week
  • Salary: £27,641 - £30,510 per annum
  • DBS Check: No
  • Location: Reigate

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More about this employer

IT Technician

In this exciting and challenging role, you will be providing support to Surrey Fire and Rescue Service customers in order to ensure the timely and effective resolution of incidents and tasks concerning IT equipment, software and services - thereby maintaining productivity within the organisation.

You will work to achieve permanent resolutions to problems identified within IT software, services, infrastructure and equipment and work proactively to ensure that incidents are prevented where possible, and future problems are identified and mitigated quickly and efficiently.

You will ensure the smooth, timely and successful installation of IT equipment and assist in the analysis, planning and execution of IT related functions in support of configuration changes and scheduled operations.

As an IT Technician, you will enable the use, support and development of applications and systems in accordance with business requirements and targets.

The role will require participation in the out of hours support rota as per contractual requirements.

To be shortlisted for this role, your CV and personal statement will clearly evidence the following:

Educated to 'A' level, HND standard, or equivalent or able to evidence ability at an equivalent level
Effective interpersonal, influencing and negotiation skills
Previous practical experience in a relevant field
Ability to undertake technical work relevant to the role
Excellent written and oral communication skills with the ability to build sound relationships with customers
Excellent IT skills, including MS Office and database management systems
Ability to apply specialist knowledge to respond to complex enquiries from a range of stakeholders
Previous experience relating to the processing, analysing and reporting data
This role is currently being offered on a 10 month fixed term basis.

For more information, please find attached to the bottom of this advert a full job description.

For an informal discussion please contact Nev Labadie by e-mail at

We look forward to receiving your application.

Additional information

The job advert closes at 23:59 on 27th November with interviews to follow.

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme.

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.