TECS Service and Transformation Manager
  • Employer: Mole Valley District Council
  • Reference: MVDC/21/140770
  • Published: Mon 11/01/2021, 11:20 AM
  • Closing on: Thu 28/01/2021, 23:59 PM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: £37,913 - £42,433
  • DBS Check: Yes
  • Location: Surrey

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More Information

More about this employer

TECS Service and Transformation Manager

“Happy to talk flexible working”

About Mole Valley Life

Mole Valley Life is run by Mole Valley District Council and promotes independence and dignity offering solutions to people who may require assistance in their everyday lives.

Mole Valley Life is looking for an ambitious and innovative Service and Transformation Manager to lead our Technology Enabled Care (TEC) team through a process of change and growth. Currently monitoring for 15,000 Lifeline alarm connections across the South East, you will be joining us at an exciting time in our development as we further expand our services across East Surrey.

The ongoing Covid-19 pandemic has highlighted the importance of TEC and the opportunities it presents. Through collaborative working with our partners at Surrey County Council, the NHS and in Adult Social Care we are embarking on a pioneering pilot scheme which utilises a person-centred approach, proactive monitoring and the creation of a Virtual Contact Centre to further facilitate our client’s independence at home.

The Role

You will maintain our existing relationships, whilst securing new business opportunities and converting them into long standing partnerships. In so doing, you will deliver growth in both B2C and B2B, by driving an innovative and fresh approach across the service.

You will be responsible for the ongoing development of the TEC team and as part of this, will have 5 direct reports with overall responsibility for 33 members of staff.

Ideally, you will have solid understanding and experience of the Health and Care sector and the role that Technology Enabled Care does and could play in the future, in helping to support individuals.

By proactively seeking out new technology and service solutions, you will maintain Mole Valley Life’s status as a pioneering TEC service provider.

The post is based in Leatherhead, although you will be required to work throughout the South East and London Regions. The Council offers excellent conditions of service and a friendly working environment

About you

  • Operational management experience
  • Change management experience
  • Health and Care sector experience (desirable)
  • TEC experience (desirable)
  • Sales experience (desirable)
  • Creative thinker
  • Entrepreneurial flair
  • Collaborative ethos
  • Strategic planner
  • Commercial Acumen
  • Exceptional presentation and communication skills (both written and oral)
  • A responsible and caring attitude
  • Flexibility

For you

Further info

If you have the desired skills for this role and would like any further information please contact the Mole Valley Life Business Development Manager, Stuart Cole at or call 01372 204506.

Alternatively, you can contact HR

Closing date for applicants: midday 28 January 2021

Interview dates: Thursday 4 & Friday 5 February 2021

DBS check required: Yes

How to apply

Click Apply Now or email our careers inbox submit your CV along with a supporting statement, to let us know how you meet the required skills and experience of the job description and person specification.

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