This Vacancy has closed.
Service Desk Analyst
  • Employer: Runnymede Borough Council
  • Reference: 876R
  • Published: Wed 13/01/2021, 10:05 AM
  • Closing on: Mon 01/02/2021, 12:00 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £24,244 - £29,859 p.a. depending on experience
  • DBS Check: No
  • Location: Civic Centre, Surrey

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More about this employer

Service Desk Analyst

Are you looking for a career in Digital Services with an ambitious and innovative Council? Are you passionate about delivering a first class service experience to your customers?  If you are, then Runnymede Borough Council would like to hear from you.

We are looking for a full-time Service Desk Analyst to join our Digital Services Team based at the Civic Centre in the heart of Addlestone’s regenerated town centre.  Here you will become part of a team committed to driving improvement through innovative ideas using the latest technology and supporting staff to access council software services. As the first point of contact for most customers you will also become an ambassador for the Digital Services Team, demonstrating the passion for innovation that has made Runnymede successful.

You will be working in a fast- paced and demanding environment, so it is important that you are well organised and resilient; can remain calm, focussed, and professional at all times. You must have some ICT skills including Windows 7 and MS Office and previous experience of ICT in a support-type role.

If you think that you have what it takes to excel in this role then we’d like to hear from you.

For an informal chat please contact Adam Hequet on 01932 425559.

Please apply online at Full information, including the Job Description, Person Specification and other details about Runnymede Borough Council, is available in the Extra Information attachment on the website. If it is difficult for you to apply online, please contact Human Resources via email:

We welcome applications from all sections of the community. Please provide an email address where possible as you will be contacted by email if you are selected to attend for an interview.

Should you have not heard from us within two weeks of the closing date of the vacancy; you have not been shortlisted for this post.

Closing Date: Monday 1st February 2021 - Midday

Interviews will be held week commencing - Monday 8th February 2021