Hours of work: 37 hours per week
Working pattern: Full-time
Closing date: Sunday 28 February 2021
Interview date: w/c 8 March 2021
For an informal discussion, please contact Chris Baker - Senior Technical Consultant on 01273 335002 or Jon Osborn - Customer Delivery Service Manager on 07795 237373.
About the role
An opportunity has arisen for a Senior Technician - Operations & Project Delivery to join our successful Schools ICT Services Team.
The Senior Technician will be a member of a support team consisting of 6 team members within an overall Schools ICT Service of around 55 team members. We deliver high volume, high quality IT services with a ‘personal touch’ to all types of education establishments, public and third sector customers, within the IT & Digital Customer & Partnerships group.
As a Senior Technician, you will be required to work individually and as part of a small team, providing second line technical support and project delivery. You will have daily engagement with customers and external suppliers to deliver ICT services.
If you have good communication skills, a strong technical background, expertise in IT infrastructure, servers & networking, cloud based services and a passion to deliver excellent customer service, then we look forward to hearing from you.
The role is based in St Mary’s House Eastbourne, however due to the COVID situation we are currently working from home.
This role is part of Customer and Partnerships within the Orbis IT & Digital Service. This Service provides mission critical operational support and innovative project delivery that underpins delivery of the business priorities and service outcomes for the Orbis partner authorities and customers.
The post undertakes some of its work at customer premises.
The post may be required to undertake duties in other parts of the service, where this adds value to service understanding and the sharing of knowledge with colleagues.
This role will require frequent travel across the Orbis geography.
Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency’s Points-based Immigration System.
Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.
East Sussex County Council is an equal opportunities employer. We welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability or age. All applications are treated on merit.
This role is being advertised on behalf of East Sussex County Council. Please refer to the
East Sussex jobs site to apply