Care Support Manager
  • Employer: Brighton & Hove City Council
  • Reference: orbis/TP/677/12198
  • Published: Thu 08/07/2021, 0:00 AM
  • Closing on: Sun 01/08/2021, 0:00 AM
  • Working Pattern: Full Time
  • Hours: 37
  • Salary: £27,741 to £32,234
  • DBS Check: No
  • Location: BN2 6DA

More Information

Care Support Manager

Job introduction


This is an opportunity to join our management team as a Care Support Manager to help us provide Re-ablement Care across the city to people in their homes. 

This post is offered on a 12 month fixed-term contract basis.  We would be happy to consider anyone who would like to apply on the basis of a secondment from their substantive job.  If you would like to apply on the basis of a secondment please get the agreement from your manager before applying.  

The post is in addition to our current complement of CSMs. The post holder will have an induction and responsibilities covering the full range of the role - but will be deployed flexibly in response to fluctuation in demand or changing pressures within the service.

About us

Independence at Home provides a personal approach to helping individuals who find themselves unable to manage day-to-day tasks at home. We support people for up to six weeks to learn to do things in a different way to increase independence and confidence. This includes support with daily living tasks including manual handling. Our service is integrated with Health, so we work closely with Nurses, OT and Physio-therapists. The service is part of the hospital discharge pathway, so we are very busy and we have high turn-over of service users.

Our last CQC inspection rated the service as “good” in all aspects of the care and support provided, as well as for leadership.

About the role

About the role

  • Leading and managing a team of Home Care Support Workers working in the community providing care;
  • Setting up person-centred care for service users, and ensuring they receive an effective, appropriate service that enables them to achieve and maintain independence, with dignity and choice. 
  • Reviewing service users’ needs after a period of re-ablement care and either discharging them, or, if necessary, organizing on-going, long-term care.
  • Helping to lead the service to ensure we maintain a quality service that meets CQC regulations and provides value for money.

About you

We will provide you with in-depth induction to the role, where you will be well supported by your managers and colleagues. You will also have access to training and continuous professional development appropriate to the role. However, you will need:

  • a relevant qualification in Social Care or Care management (at least NVQ3, or equivalent relevant experience)
  • knowledge of Care Quality Commission regulations 
  • experience and understanding of working with vulnerable people with a variety of needs
  • experience of support planning and risk assessment
  • ability to supervise and performance manage staff
  • ability to communicate effectively with service users and professional colleagues 

Our operations are heavily based on computers. We will train you to use our specific and corporate systems during your induction, but you will need to bring good IT skills and confidence to learn new systems. 

Working for us

The service is 7-day and operates throughout the year. The role includes working on a rota that includes early mornings, evenings, weekends and bank holidays; and providing support to our Duty Office. 

The role is based at our office in Woodingdean (BN2 6DA), but working regularly in the community visiting service users and staff across the whole city.

We can offer you:

  • a competitive salary 
  • time and a half for working at weekends, double time for working on a bank holiday
  • a career average pension scheme
  • generous holiday up to 25 days a year 
  • regular supervision meetings
  • a range of other staff benefits
  • free uniform and personal protective equipment

Contact Jean Windsor telephone: 01273 295262  email:

***Important Information***
We highly recommend you read the ‘Maximise your Chances’ below before you apply for this job. It is important you are able to show how you meet the Person Specification when applying. Not following this guidance is likely to reduce your chances of success.

Additional information

Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

Work Permits: We may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Visas and Immigration (UKVI) Points-based Immigration System. Please see for more information on the Skilled Worker Visa.

Company information

Please note that this post is exempt from the Rehabilitation of Offenders Act 1974, and is subject to a Disclosure & Barring Service (DBS) Check.

We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans as these groups are currently under-represented in our Directorate workforce.

Apply Now