Do you have demonstrable recent experience of providing housing advice and working with vulnerable people and/or people with multiple and complex needs and a real desire to help others? Then join Shelter as a Community Housing Adviser and you could soon be playing a key role within an exciting new Children & Families focused initiative.
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Part of a three-year funded project supported by Children in Need and the Garfield Weston Foundation until March 2024, the Children & Families service provides tailored support to families who often aren’t getting help through standard routes. Our focus is on learning from the experiences these families have and letting the voices of families and children experiencing homelessness and poor housing shape what we do. We also work closely in partnership with other local community groups and other organisations to ensure we provide the best possible support.
About the role
Providing support to families who are facing housing and related welfare benefits and debt issues, you’ll work collaboratively with local community groups and agencies to identify and tackle the common housing barriers that local communities face. As well as identifying and addressing housing needs, you will also make sure that families can access appropriate hub services, e.g. legal representation and intensive support, when required. And, when it comes to signposting and referring families to other services, when appropriate, again we’ll count on you. Put simply, you’ll be a key part of the change we want to see for children and families, collaborating with colleagues in the hub as necessary to develop and deliver the very best advice and support.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Proactive, creative and commercially aware, your proven relevant experience has given you a good understanding of safeguarding and working with children and families. You also have a good track record of providing advice and are used to preparing, planning and delivering briefings and group work sessions. What’s more, you enjoy working collaboratively and are great at building effective working relationships, both with service users and a variety of stakeholders. Someone who values and respects others’ opinions, equally, you’re not afraid to challenge the status quo and introduce new ideas, where appropriate, to help improve the way we do things. Last but not least, you’re proficient using Microsoft Office applications, while the ability to type is desirable.
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.