Are you an experienced leader with a good understanding of housing and homelessness issues and proven experience of implementing organisational strategy, managing services, budgets and contract requirements over a large geographical area? Then join Shelter as a Hub Manager and you could soon be responsible for planning and delivering our community services in London.
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
As Hub Manager, well rely on you to work with colleagues, people with lived experience and partners to deliver Shelter’s strategy and community priorities in London and effectively steer systems change activity locally. You’ll also be responsible for the overall financial and performance management of the services within your portfolio. Leading Shelter London externally, including liaising with stakeholders from community organisations, local authorities, contractual partners, commissioners and funders will be important too. And, when it comes to empowering a management team to deliver on community and contractual priorities or ensuring that co-production with people with lived experience is at the heart of our delivery plans, again, we’ll count on you.
Proactive, creative and commercially aware, you have a good understanding of housing and homelessness and, ideally, knowledge of related issues such as poverty and welfare benefits. You also have experience of delivering high quality service/business and the financial management/planning of large services, preferably across a large geographical area. A proven ability to deliver large contracts, drive efficiency and improve service effectiveness in a highly complex and regulated environment is important too, as is experience of working with community groups and people with lived experience of bad housing/homelessness. What's more, you have a proven ability to operate effectively at a senior level with an external audience, while engaging and influencing a variety of stakeholders also comes naturally to you.
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.