Support Officer
  • Employer: Reigate & Banstead Borough Council
  • Reference: REQ000585
  • Published: Wed 07/04/2021, 17:45 PM
  • Closing on: Sun 25/04/2021, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £20,541 - £23,226
  • DBS Check: No
  • Location: Reigate, Surrey

Vacancy Location

More Information

More about this employer

Support Officer

An exciting opportunity has arisen for a Support Officer to join the Planning Support Team within the Development Management service. The Planning Support Team handles the administrative and technical processes involved in the submission, registration, validation, notification and determination of the 2,500 planning and related applications received each year as well as various tasks associated with planning appeals.

The post would be based on an initial ‘work from home’ basis with some ‘start-up’ need to attend the refurbished Town Hall offices in Reigate for essential training and support only: social distancing measures would be in place. You would be part of a busy and proactive team which is one of a few in the country to operate fully paperless working. Principally, you will be dealing with the initial validation and registration of some of the 2,500 planning and related applications received each year as well as providing administrative support to both the Planning Support Team Leader and Planning Officers throughout the application process, including preparations for Planning Committee meetings.

The role requires extensive use of the Council’s document management and database systems so strong IT literacy is essential although training and support will be given.


About the Person:

  • You will have strong IT literacy skills including using databases, Outlook, Word and Excel
  • You have excellent attention to detail
  • You will have strong organisational skills
  • Great customer care and interpersonal skills
  • You will be flexible and adaptable
  • You will have experience of being a supportive team player



  • You will be highly motivated and capable.
  • Are capable of working well on your own and as be a supportive member of a team.
  • Adaptable to the task in hand and willing to learn.
  • You are confident to make process improvement suggestions where necessary.



  • Ideally educated to A-level standard


Staff Benefits

In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.


We provide you with competitive annual leave and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership. We also provide a flexible and agile working culture for a great work/life balance.


Closing Date: 25th April 2021 @ 23:59


Values and Behaviours

Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change.


Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.


Additional Information

For an informal discussion about the role, please call Maciej Wasilewski, Planning Support Team Leader on 01737 276176.


We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.

How to Apply

Please apply online via the link provided.


Please note, we do not accept CVs submitted without a fully completed online application form.

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