This Vacancy has closed.
Mobile Technology Support Engineer
  • Employer: Royal Borough of Greenwich
  • Reference: REC/21/00145
  • Published: Wed 21/04/2021, 11:26 AM
  • Closing on: Wed 05/05/2021, 11:26 AM
  • Working Pattern: Full Time
  • Hours: 35 hours per week
  • Salary: £30585 - £31557 per annum
  • DBS Check: No
  • Location: SE18 6HQ

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Mobile Technology Support Engineer

Royal Greenwich is proud to be a borough synonymous with first class modern services. A world heritage site, our communities are vibrant and diverse, and we pride ourselves on being a well-managed and well-run authority.

We have also recently published our first digital strategy. To make that strategy into a reality, we need to hire a new digital, data and technology team to join our existing skill set.

As a key part of our application support team, our approach to mobile technology engineering and support is driven by outstanding customer service. We're looking for a mobile technology support engineer to play a key part in this growing team.

By supporting staff to get started with and use mobile technology, you will help keep the organisation online, allowing us to deliver important services to our residents.

Using your knowledge of mobile devices and their application within a business environment, you will deliver a high quality, user-centred focused service. As someone able to work on your own initiative, you will handle incidents and solve problems in the most efficient way, finding creative ways to get our users what they need first time.

We're looking for kind, efficient people who like to work in a team and who will go out of their way to support their colleagues and the staff that they serve. You should be a positive person who likes to solve problems and develop yourself. You will be the sort of person who gets satisfaction from completing tasks and seeing problems through until they're solved.

This is a great opportunity to join a thriving and passionate team. We're looking for people who have already begun their career in technology or mobile technology and are looking for a great mission where they can grow and be developed.

In return, we offer a range of benefits which include:

  • Annual Season Ticket Loan
  • Childcare Voucher Scheme
  • Learning and development opportunities to maximise your potential, including excellent apprenticeship opportunities at all levels
  • Reduced rate Gym Membership
  • Eyecare Vouchers
  • Cycle to Work scheme
  • Long Service Awards
  • Generous Annual Leave entitlement and
  • Excellent Pension Scheme
  • GreenwichCard which entitles you to discounts at local businesses
  • Employee Assistance Scheme including external counselling service
  • A range of flexible working arrangements
  • Staff networks

At the moment, the role will be 100% remote working. As the covid pandemic abates, we would like you to work partly from the office and partly from home.

Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.