SEND Advisory Officer
Salary: SO2 £32,418 to £34,209
X3 Full Time (36 hours) Permanent positions
We are expanding the SEND Team as such, have an exciting opportunity to recruit 3 additional SEND Advisory Officers.
This is a customer facing, administrative and office based role that requires a high level of work with ICT software to produce high quality written EHC Plans, collated from a variety of professional reports. SEND Advisory Officers are not practitioners working directly with Children & Young People, however work with families to produced holistic and truly person centred EHC Plans.
As pathfinders for the SEND Reforms, Enfield are passionate & ambitious about improving the outcomes of Children & Young People aged 0-25 in the borough with Special Educational Needs &/or Disability.
We are looking for somebody who shares our passion and ambitions to join the SEND team and support the great work that we are doing, whilst working towards our vision of continuously improving the SEN service. This is a fast paced, high pressure role so the right candidate will be one that excels under pressure.
Previous experience of working within a statutory service is not essential but is desired. A track record of exceptional customer service, the ability to think with a person-centred approach and a high standard of written English and organisation skills to be able to produce outstanding quality Education, Health and Care Plans (EHCP) are all necessary.
Full training will be given to the successful candidate so that they are fully conversant in SEND legislation and processes, however, evidence that a candidate has undertaken thorough research of the role and the council’s statutory duties before applying will form part of the assessment at interview.
If you are looking for an opportunity to make an authentic and positive difference to the lives of children and young people with SEND we encourage you to apply to join our team of creative and proactive officers.
Applicants will need to have:
- Experience of working in a fast-paced, high pressure, customer facing role.
- Experience of working in a statutory service or litigious field.
- Experience of managing a large caseload or client base.
- Exceptional customer service skills with experience of working with a variety of stakeholders.
- Knowledge of The Children and Families Act 2014, SEND Code of Practice 2015 & SEND Regulations 2014.
- An ability to build effective relationships and engage in partnership working
- An exceptionally high standard of written skills for producing EHCPs while taking all advice into consideration and to produce a high volume and range of written correspondence.
- Excellent organisational skills that can meet conflicting demands to ensure deadlines are always met.
- A proactive working style that has demonstrated the ability to achieve positive and sustainable change.
- Ideally, you will have a good knowledge of Post-16 provision in Education, Adult Health and Adult Care services.
Evidence of a high standard of written English will be required throughout applications and assessment at interview in order to be shortlisted.
Flexible working hours are available subject to business needs. Core hours of the service are 9.30 to 15.30 Monday to Friday and officers are expected to be available for work during these times. The ability to learn and work remotely and independently is vital.
Although some work will require you to work in the office or at settings within the borough & neighbouring boroughs, we anticipate will be working remotely around 50% of the time. You must be able to commute to Enfield, this is not a full-time remote position.
Why it's great to work for Enfield Council
- An excellent pension through the Local Government Pension Scheme (LGPS).
- Up to 31 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
- A blend of remote and office based working for most roles.
- Interest free season ticket loan repayable over three or ten months.
- Career development and learning experiences from a range of training courses and learning methods.
- Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
- Health and leisure discounts and tax-free bikes for work.
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.
How to apply:
This role requires that you upload 2 documents - in the "Document upload" section of the online application form.
1. A supporting statement addressing how you meet the requirements of the job description and person specification. Your supporting statement should be around 2 pages in A4 format.
2. Full work history document completed since leaving full time education, as this is a safeguarding role and requires you to work with Children and/or vulnerable adults.
Closing and Interview Dates
Closing date: Midnight 27th May 2021
Interview date: 8th June 2021
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.
To apply, please click on the link below.
If you have any difficulties accessing this information, please contact Elizabeth Anastasi on 0208 132 1615 or firstname.lastname@example.org
If you would like to know more about the role, please contact Barbara Thurogood on 020 8132 1523 for an informal discussion or to arrange a visit to the team.
“This authority is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment”.