This Vacancy has closed.
Business Support Manager
  • Employer: Southwark Council
  • Reference: SW/21/165004
  • Published: Wed 15/09/2021, 12:05 PM
  • Closing on: Sun 26/09/2021, 23:59 PM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: £34,689 - £40,632
  • DBS Check: No
  • Location: Southwark

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Business Support Manager

Would you like to work on one of the biggest council house building and regeneration programmes in the country? Southwark Council has an ambitious target to build of 11,000 new homes over the next 30 years, with 2,500 delivered by 2022. This exciting opportunity is based within the council’s New Homes Development Team, which plays a central role in leading the council’s development and regeneration programme.


Southwark’s New Homes Programme


We are looking for a Business Support Manager who will lead a team of Business Support Officers that play an integral role within the team delivering the most ambitious council house building programme anywhere in Britain. With 2,500 homes to deliver by 2022, it’s a big goal, and crucial if we’re going to tackle the housing crisis and make sure our residents have quality homes they can be proud of, now and in the future. Southwark is a small, densely populated borough, and there has been significant opposition to large-scale regeneration projects that deliver the greatest number of new homes. To meet this challenge, we’re looking at new and innovative ways to build more council homes, such as building on top of existing blocks, converting disused areas, buying land, and delivering new homes as part of major refurbishment or estate regeneration works.


For more information about our programme, visit:


The Role


As Business Support Manager, you will be responsible for leading and managing the Business Support Team that sits within the New Homes Development Team. The Business Support Team provides support to the New Homes Business Unit and leads on areas including defects management, invoicing and payments processes, and administrative functions related to transitioning the new homes into our management portfolio.


You will initiate, develop and implement procedures and practices to help improve the delivery of the New Homes Programme, working closely with the Management Team to develop the unit as a centre of best practice. Creating innovative ways to help support the delivery teams across all stages of the development process.


About You


We are looking for an enthusiastic and innovative Business Support Manager. This is a new role, so you have the opportunity to shape the role going forward. You will have experience of:


- Leading a team and delivering to deadlines


- Experience of coordinating projects and communicating effectively with both internal and external stakeholders and customers


- Experience of working in regeneration or housebuilding environment would be advantageous but is not essential.


You will have strong administrative skills, ability to use a range of Microsoft office suites to intermediate level, and be able to pull together and manage a number of work streams to enable to smooth delivery of key documents and information across the team and council


For an informal and confidential discussion about this role, please contact Lorraine Roach on 07902705200.


Additional details


- Please note this role is offered on a fixed term contract basis of 12 months.


Staff Benefits


In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a friendly, supportive team that strives for excellence and values its members.


For more information on our staff benefits, please visit:


Closing date: 11:59 on 26 September 2021.


Interview & assessment: Friday 1 October 2021.


We are an organisation that is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at the senior management level in the council.