Apprentice Customer Service Adviser
  • Employer: Hinckley & Bosworth Borough Council
  • Reference: R242
  • Published: Mon 27/09/2021, 16:00 PM
  • Closing on: Sat 16/10/2021, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: Starting at £6.56 per hour up to £8.91 per hour, National Minimum Wage for your age
  • DBS Check: Yes
  • Location: Leicestershire

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Apprentice Customer Service Adviser

Apprentice Customer Service Adviser(R242)

Apprenticeship for 15 months, Level 2 Customer Service Practitioner, Permanent contract on successful completion of the course.

We are looking for an apprentice that is committed to providing excellent customer service, has good communication skills, enjoys working with the public and a good understanding of Microsoft Office and similar software.

As part of a dedicated team you will ensure the delivery of a first class and professional front line customer service either by telephone or face to face. You will handle requests which range from receiving visitors to complex enquiries about council services including Housing and Council Tax Benefit.

You must be committed to complete the 15 month Level 2 Customer Service Practitioner Apprenticeship. This requires GCSE D/3 or above in English and Maths to be eligible. Attendance at workshops, workplace support and experience will be provided to meet the course requirements.

There are no age restrictions on applying for apprenticeships.

How to Apply

For an informal discussion about this exciting opportunity please call Laura Blain, Customer Services Manager on 01455 255987.

To apply online go to or for an application pack call 01455 255836 quoting reference: R242

Closing date: 26 September 2021 Interview date: To be confirmed

We welcome applications from all the community
Benefits include flexible working options, generous pension scheme and annual leave plus bank holidays
Reasonable workplace adjustments are considered for all roles

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