This Vacancy has closed.
IT Support Assistant
  • Employer: Knowsley Council
  • Reference: CVP 0115B
  • Published: Wed 22/09/2021, 8:30 AM
  • Closing on: Mon 11/10/2021, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £20,092 to £21,748 per annum
  • DBS Check: Yes
  • Location: Malvern School, Willoughby Road, Huyton , Knowsley , L14 6XA, Merseyside

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IT Support Assistant

RE-ADVERT / PREVIOUS APPLICANTS NEED NOT RE- APPLY   

Knowsley’s School IT Support service provides technical support for schools in the area.  We are a local authority traded service and as such rely on excellent relationships with our schools.

The post holder will be responsible for providing technical support to schools, this will involve troubleshooting, resolving issues and escalating issues where a fix cannot be applied.

The successful candidate will have;

  • General IT Knowledge
  • Customer Service Skills/ experience
  • Strong interpersonal skills
  • Systematic approach to problem solving
  • Ability to work unsupervised

This position involves visiting schools across Knowsley so owning a car  / or equivalent mobility and a valid driving licence is essential.The post holder would be eligible for Car Mileage Allowance

For informal enquiries please contact Gary Melia, email: gary.melia@knowsley.gov.uk, Tel:0151 443 2155 or Ian Hyland, email: Ian.Hyland@knowsley.gov.uk, Tel:0151 443 2155