This Vacancy has closed.
Head of Chief Executive's Office
  • Employer: London Borough of Newham
  • Reference: LBoN/21/166613
  • Published: Mon 27/09/2021, 22:40 PM
  • Closing on: Sun 17/10/2021, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £58,556 - £72,621pa
  • DBS Check: No
  • Location: Newham Dockside , Newham

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Head of Chief Executive's Office

£58,556 - £72,621pa | Full time | Permanent | Newham Dockside | Closing date – 17.10.21

Head of Chief Executive's Office - Job Description & Person Specification 

About us

Newham is an aspirational inner-city borough with great potential and a clear vision based on building wealth within the community.   Proud to be one of the youngest and most diverse boroughs in the UK, 72% of our residents are from ethnically diverse communities, speaking over 220 languages.

Home to the Olympic Park, the London Stadium and other iconic landmarks, we are the fastest growing authority in the country with a population set to rise to over 370,000 by 2023. We were also hit hard by the Covid-19 pandemic, which drew stark attention to long-term inequalities arising from economic disadvantage, homes occupied by multiple generations of families, underlying health issues and poor air quality.

About the role

All this makes for a fascinating – and challenging – borough in which to work, and as Head of the Chief Executive’s Office you will be right at the heart of everything Newham Council is working on to deliver our Members’ vision and tackle our long-standing challenges.

Working closely with the Chief Executive, Corporate Management Team and the Mayor’s Office, you will ensure our senior leaders are able to focus effectively on key priorities, by enabling internal governance and decision-making arrangements to run smoothly, whilst managing the Executive Support team and Chief Executive’s caseworker.

Ultimately, the Head of the Chief Executive’s Office will make a considerable contribution to the effective management of the authority; making sound judgements, taking action, escalating and prioritising tasks; all in accordance with changing needs of the organisation.

About you

In a role where no two days are the same, you will be organised, have a keen eye for detail and a strong understanding of how large, complex organisations work. Even more importantly you will be great at building personal relationships and working with colleagues at all levels of the Council to join things up and ensure the Chief Executive’s priorities are delivered.

You will be able to evidence a ‘thought-leadership’ approach, where you have developed experience in improving systems and streamlining of processes, to benefit organisational goals and objectives.  

However, these aren’t the only skills we’re looking for. To find out more click here to review the Job Description & Person Specification.

How to apply

Please submit an up to date CV in addition to a response to the below questions, which clearly outlines how your meet the criteria of the role as described in the Job Description & Person Specification. 

  • Describe the approach you take in establishing work relationships with senior leaders within an organisation, and how has this approach worked?
  • Describe a situation when you have had to deal with a difficult customer. What did you do? How effective was it?
  • Describe a specific example of a time you have had to schedule and coordinate the work of others. How did you handle it?
  • Describe a work procedure or governance process you have implemented or reengineered to increase your team’s or the wider organisation’s efficiency.

Should you wish to have an informal conversation about the position, please contact Jess Crowe (Corporate Director of People, Performance and Policy) via