This Vacancy has closed.
Fair Access Officer
  • Employer: Hertfordshire County Council
  • Reference: C/S/21/166904
  • Published: Wed 29/09/2021, 15:35 PM
  • Closing on: Thu 14/10/2021, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £30,000 - £34,999
  • DBS Check: Enhanced
  • Location: Hertford, Hertfordshire

Vacancy Location

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More about this employer

Fair Access Officer

Job Title: Fair Access Officer
Location: County Hall, Hertford
Salary Range: £32,234 progressing to £34,728 pa (pro rata for part-time)
Hours: 37 per week
Contract: Permanent term time plus three weeks

Diversity: We are an inclusive employer and value a diverse workforce 

Job Duties

Due to a current expansion, we are recruiting for a Fair Access Officer within Admissions & Transport

Joining our Fair Access Team, you will take responsibility for securing educational provision for a caseload of children who are reintegrating into school and coordinating their support package.  These children may have had difficulties in accessing an educational placement.

This is a fast paced, high volume role where you will make full use of your negotiation, communication and professional skills to place children in appropriate education provision in accordance with Hertfordshire’s Fair Access and Managed Move Protocols, working in partnership with schools and a range of other agencies to make a real difference to the outcomes for these children. 

  • You will need experience of working with challenging/vulnerable young people within an educational environment, preferably with an SEN background
  • You should have the ability to influence, negotiate and work collaboratively with schools, internal & external partners in seeking solutions for families.
  • You will be confident, diplomatic, and calm in sensitive situations (including discussing children’s disabilities or special needs with parents/carers)
  • You will be able to evidence resilience when dealing with competing agendas from stakeholders, resistance and complaints.
  • You must be a proficient IT user - word processing, spreadsheets, databases and email, with good problem solving and analytical skills to produce and manipulate statistics and reports. You will have awareness of Data Protection law.
  • You will be educated to minimum A Level or equivalent, with a minimum GCSE Grade C in English and Maths or able to demonstrate equivalent level of achievement through work experience. Knowledge of legislation of school admissions, exclusions and education administration would be an advantage

Please be aware this is primarily an administrative role, however there may be occasional visits to schools and other meetings across Hertfordshire.

Whilst the team is based at County Hall, this is a hybrid working role with time between working remotely from home and at County Hall offices.

For an informal discussion, please contact Deborah Roberts on 01438 845725


As part of the application, you will be prompted to provide a supporting statement which is your opportunity to evidence how your skills, knowledge and experience match the PERSON SPECIFICATION section of the attached Job Outline.  If you do not supply a supporting statement illustrating how you meet the above requirements,  your application may be rejected.


Closing date: 14 Oct 2021

Interview date: 01 Nov 2021




Application Information


Benefits of Working for HCC:

  • Flexible Working Arrangements (depending on the role)
  • Excellent Career Development
  • Salary Exchange for Additional Benefits
  • Excellent Pension Scheme with Employer Contributions
  • Shopping Discounts
  • Support Groups & Wellbeing Schemes

How to Apply: Please follow the 'Apply for Job' button at the bottom of the screen. As part of the application you will be required to upload your most recent CV ensuring gaps in employment have been addressed and includes your current, or most recent, employer. You are also asked to provide a supporting statement which is your opportunity to evidence how your skills, knowledge and experience match what we are looking for based on the Person Specification area of the attached Job Outline. If you do not supply a supporting statement, your application will be rejected.

Important Note re Interviews: Where we are able to, and in accordance with current COVID-19 Government guidelines in regard to social distancing, all interviews will be held virtually via Microsoft Teams. Full details on how this will work will be sent to you, should you be shortlisted for an interview.

Safeguarding: Safeguarding children and adults is of utmost importance to Hertfordshire County Council. The Council requires employees to abide by legislation and best practice to enable Hertfordshire to achieve this. This role has been identified as requiring a Disclosure & Barring Service (DBS) check. For more information Click Here

Hard to Fill Roles
Overseas Applications: We will accept applications from all applicants from outside, as well as from within the UK. Sponsorship opportunities may be available

Non Hard to Fill Roles
Overseas Applications: We will accept applications from all applicants who already have an established right to work in the UK. Unfortunately, we are unable to provide sponsorships for this post



Additional Information



English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.

Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Why Hertfordshire: Watch our ‘Why Hertfordshire’ video. Our staff use their own words to tell their story and share their experiences of what it is like working here. Take your next step in your career.

CS Roles Only: We expect all Children Services employees to fulfil Hertfordshire's Professional Promise for how children, young people & young adults with special educational needs and  / or disabilities and their families should be treated. It is our agreement to place families and children at the centre of what we do, and helps parents and carers to understand and be able to hold us to account for how we provide our services. For further information please visit:‘Professional Promise’

Hertfordshire County Council is currently undertaking a review of its pay structure and terms and conditions. The council is undertaking this review as part of its commitment to continuing to be an employer of choice, by ensuring that its pay and terms and conditions are relevant to future working practices. You can read more about this on our website