This Vacancy has closed.
Entitlement and Assessment Officer (Financial Assessments & Benefits Team)
  • Employer: Reading Borough Council
  • Reference: DAC0166
  • Published: Wed 06/10/2021, 14:45 PM
  • Closing on: Sun 17/10/2021, 23:45 PM
  • Working Pattern: Full Time, Part Time
  • Hours: 37 hours per week
  • Salary: £20,000 - £34,999
  • DBS Check: Enhanced
  • Location: Reading, Berkshire

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More about this employer

Entitlement and Assessment Officer (Financial Assessments & Benefits Team)

Salary: £21,748 – £27,041 pa Career grade progression scheme to £27,041 – £32,234 pa

Full-Time - 37 Hours per Week - Permanent

Part Time - 18.5 Hours Per Week - Permanent


The Financial Assessment and Benefits Team (FAB Team) are looking for enthusiastic individual to join the team and complete financial assessments and offer welfare benefits advice and assistance.


About the role

As an Entitlement and Assessment Officer in the FAB Team, you will be telephoning and visiting Adult Social Care service users to explain our charging policies and offer welfare benefits advice.

This will include assisting service users with benefit claims and following-up on benefit applications, working closely with the Department for Work and Pensions.

You will contribute towards meeting team deadlines and targets and have the opportunity to work closely with other services within the Council and with external organisations.


About you

Specific experience isn’t important to us, we’re happy to consider applications from different professional backgrounds.

You’ll need to have good interpersonal and numeracy skills but most of all we’re looking for someone that can join our team to help make a difference to our service users.

Benefits available to RBC employees include:

  • Generous holiday entitlement - 24 days holiday each year plus bank holidays - rising to 32 days after 10 years' service, with the option to buy additional leave
  • A wide range of flexible working opportunities 
  • Access to a range of training and learning opportunities to help you develop
  • Local Government Pension Scheme (LGPS)
  • On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted, and a salary sacrifice scheme to help lower the cost of your nursery fees

For an informal discussion about this post, please contact Tracey Maskell (


Closing date: Sunday 17th October 2021 

Interview date: TBC

Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. We seek the best talent from the widest pool of people as diversity is the key to our success.