Case Management Team Leader (Corporate Services)
  • Employer: Folkestone & Hythe District Council
  • Reference: 123/21/167793
  • Published: Wed 06/10/2021, 15:15 PM
  • Closing on: Fri 22/10/2021, 12:00 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £31,769 - £36,310 (Grade F) Depending on skills & experience
  • DBS Check: Yes
  • Location: Civic Centre, Castle Hill Avenue, Folkestone, Kent CT20 2QY, Kent

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Case Management Team Leader (Corporate Services)

Experience the extraordinary with a move to Folkestone & Hythe District Council.

Recognised by Best Companies as an outstanding organisation to work for, we have a real focus on staff engagement, health & wellbeing and development, and offer a benefits package that includes corporate membership and reward schemes, an Employee Assistance Programme and access to the Local Government Pension Scheme. While our modern offices are in the heart of Folkestone, with easy access to transport links, local shops, entertainment facilities and the seafront, we have a flexible working culture and support and encourage agile and home working where possible.

We are looking for a highly motivated individual to support in the focus of delivering core services and processes across the Case Management Team, the ability to lead a team through empowerment and developing a multi-skilled team is essential.  The post covers a variety of areas, focusing on Finance, Procurement and Committee.

The post holder will support the Case Management Lead Officer in managing the case management teams to ensure workflows are managed and work processes and standards are completed efficiently, effectively and continuously improved.

Experience of consistently achieving performance targets in conjunction with prioritising a varying and busy workload is integral to this role. Also crucial to this position is the ability to evidence a demonstrable focus for improving and streamlining processes, delivering excellent customer service, embracing technology and the ability to effectively communicate at all levels.

For an informal discussion please contact Zoe law - 07761330767 or email

The closing date for receipt of all completed applications is 12.00 noon on Friday 22nd October 2021.

Interviews are due to be held on Tuesday 2nd November 2021.



How to Apply

Please apply online via the link provided below. Please note that we do not accept CV's without a fully completed application form.

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