This Vacancy has closed.
Policy and Performance Manager
  • Employer: Medway Council
  • Reference: REC1033VR
  • Published: Tue 16/11/2021, 14:05 PM
  • Closing on: Wed 01/12/2021, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: Range 5 - £32,207 - £38,023 per annum
  • DBS Check: No
  • Location: Gun Wharf & Medway Areas, Kent

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Policy and Performance Manager

Please note this is a fixed term contract/secondment opportunity for 12 months. 


We are currently recruiting for a Policy & Performance Manager to be lead officer for development, revision and implementation of all relevant policies and procedures across the Landlord Housing Service ensuring they are accurate, relevant and reflect good practice. 

Ensure all policies and procedures as appropriate are formally Diversity Impact Assessed and issues arising addressed ahead of formal approval of the policy

Develop and monitor key corporate strategies ensuring there are clear links to relevant Housing Landlord Services Business Plan, Business Plan and policies and procedures.

Regularly review and revise the HRA Business Plan ensuring it remains fit for purpose.

Develop and maintain relationships with external and internal stakeholders in order to achieve excellent results and support our customers

Ensure that all policies and procedures are adhered to so that consistent and standard practice is achieved across the organisation.

Maintain an up-to-date knowledge of Housing Policy and internal and external changes.

Report to and provide support services to the HRA Housing Management Team in terms of service development.

Draft responses to national, regional and local consultations in consultation with Senior Managers and the Executive Committee

To have overall managerial responsibility for development of the Housing Landlord Service Community Development and Resident Involvement Strategy and its development.   To champion and inspire others to make resident involvement at the centre of all that the Landlord Services delivers.

Develop programmes and projects to develop community cohesion on Housing Estates in conjunction with Community Engagement Programme

Identify and bid for external funding for initiatives on Estates that support community cohesion and engagement

Lead officer for diversity and equality within Housing inc ensuring compliance with the CRE code in Housing and Diversity Impact Assessments

To provide effective and timely administration support in regard to Housing Service Managers in conjunction with Service Improvement and preparations for all audits and external evaluations such as IIP and Charter mark

To create and maintain an accurate central library of all master copies of policies and procedures across the Housing Service and details of dates for next reviews

Take lead role for an effective communication strategy with partners and customers around the work of the HRA Housing Team, ensuring literature is accurate, widely distributed and a range of communications methods are in place.

Take lead role for driving service improvement and new initiatives across the service as defined by the Service Manager.

Design mechanisms to ensure compliancy with all housing regulatory standards.

To assist the Head of Service with other associated tasks to achieve service excellence throughout the Service


In return we offer you:

  • Generous annual leave entitlement
  • Generous local government pension scheme package
  • Access to wider training and development qualifications
  • Flexible working scheme
  • Travel plan discounts
  • Car Benefit Scheme from Tusker
  • Access to CAREFIRST advice & counselling service
  • Employee discount scheme for national and local retailers
  • The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: -


Our organisation:

Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.

Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.

 We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.

Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.

If you would like to have an informal discussion with the recruiting manager, please call Dan Hill on 01634 334394

Interviews are likely to be held virtually via Microsoft Teams.  Full details on how this will work will be sent to you, if your application is successfully shortlisted.    


Important Information-

Applicants must be able to demonstrate all essential requirements as listed in the job profile


Equal Opportunities Commitment Statement

Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age


For further information please refer to the Medway information pack available as a download or to view online

Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.  All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.

Please visit for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.

 We reserve the right to close this vacancy at any time prior to the closing date.