This Vacancy has closed.
Children's Information and Advice Officer
  • Employer: Hertfordshire County Council
  • Reference: C/S/21/173761
  • Published: Tue 23/11/2021, 11:41 AM
  • Closing on: Wed 01/12/2021, 11:41 AM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £20,903 progressing to £24,491
  • DBS Check: No
  • Location: Stevenage , Hertfordshire

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Children's Information and Advice Officer

Job Title: Childrens Information & Advice Officer - MASH
Location: Stevenage
Salary Range: £20,903 progressing to £24,491 pa (pro rata for part-time)
Hours: 37 per week
Contract: Permanent

Diversity: We are an inclusive employer and value a diverse workforce 

Job Duties:

An opportunity has arisen for a Children’s Information and Advice Officer Post – Children’s Services, in our Multi-Agency Safeguarding Team – based in Stevenage.

The MASH brings together Police, Probation, Safeguarding Nurses and Children’s Services staff, working together as a team, to share information and decision making about the best way to safeguard and meet the needs of vulnerable children in Hertfordshire.

The Hertfordshire MASH will deal with contacts and referrals sent by members of the public and professionals to Children’s Services for a safeguarding response. Where the MASH team considers that the child’s welfare will be better met by early help services, they will ensure referrals get to the most appropriate teams and will inform professional referrers the outcome of their request for a safeguarding assessment.

The main advantages of a MASH, is that by having key agencies working together, the time taken in gathering information from other agencies, is reduced. Reports that appear to indicate high risk to children will require a response to information requests within 4 hours, medium risk within 24 hours and low risk contacts will be passed to the Early Help desk within 72 hours.

The primary areas of responsibility are to be the key point of contact for all concerns raised from various sources and to accurately record key elements of concerns raised.  To identify needs, with management direction and support, to assess threshold of risk and understanding of the different tiers of service provision.  To make full use of a range of computerised systems, gather and accurately record information and attend regular meetings with the team and professionals. 

Although there are no specific qualifications required for these roles previous experience in working with children and families would be beneficial.

For an informal discussion about the role please contact Claire McCutcheon on 01438 737282

Closing date: 1st December 2021

Interview date: TBC

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