This Vacancy has closed.
Customer Services & Revenues Officer
  • Employer: Spelthorne Borough Council
  • Reference: 979
  • Published: Wed 15/12/2021, 13:25 PM
  • Closing on: Sun 16/01/2022, 12:00 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £21,613 to £29,405 per annuum (dependent on experience)
  • DBS Check: No
  • Location: Council Offices - Knowle Green, Surrey

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Customer Services & Revenues Officer

We are looking for well-organised, self-motivated, strong team player, who can work under pressure and meet deadlines, to join our busy Customer Services team. You will be responsible for the effective and efficient billing, collection, and recovery of the Council Tax, NNDR and Sales Ledger Sundry Debts adhering to corporate policies on collection and customer care. As part of the role, you will act as the initial point of contact for customer enquiries and provide high level of customer services to members of the public and staff.

Excellent communication skills (written and oral) with good numeracy are necessary to deal with internal and external queries. In addition, experience in an appropriate customer orientated environment is essential as well as working on a variety of IT systems. 

At Spelthorne we aim to provide an outstanding level of customer service and have an integrated 'one-team' ethos which emphasizes on delivering high quality, value-for-money public services. We are looking for someone with experience of Council Tax & Business Rate and Customer Service to join our busy team as a Customer Service & Revenues Officer.

This is a fantastic opportunity to learn and develop a broad knowledge of skills and gain experience within a busy public sector environment.

Closing date: 16th January 2022 (Noon)   

Interview: 21st January 2022   

For full information and to apply online, go to or alternatively, please contact Recruitment Services on (01784 444263 answer phone) quoting reference number 979.

Unfortunately we are unable to reply to all candidates.  If we have not contacted you within 3 weeks of the closing date then your application has been unsuccessful.

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