This Vacancy has closed.
Resident Voice and Engagement Facilitator
  • Employer: Hexagon Housing
  • Reference: HH/22/177553
  • Published: Tue 04/01/2022, 15:54 PM
  • Closing on: Tue 18/01/2022, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 35 hours per week
  • Salary: Starting Salary £30,129 - £33,478 p.a.
  • DBS Check: No
  • Location: London, SE26, Corporation of London

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More Information

Resident Voice and Engagement Facilitator


Full-time hours 35 per week – applicants wishing to work part-time/job-share will also be considered

Sydenham SE26 (Hybrid Working)

Hexagon Housing Association owns and manages over 4000 general needs homes in South-East London.  We take pride in providing high quality services to our customers, and are committed to putting residents at the heart of what we do.

We are looking for an exceptional and committed Resident Voice and Engagement Facilitator with an interest in digital methods of resident engagement to join us on a permanent basis to promote and develop resident involvement and resident scrutiny activities.

Working in a small, influential team, you will play a key role in supporting the implementation of our Resident Involvement Strategy.  You will be at the forefront of developing a digital engagement offer to residents including the development of a digital platform, planning and delivering online polls, vlogs, blogs, youtube and website information. 

The role includes occasional evening or weekend working for resident meetings/events.

 You will have:

  • Experience of promoting resident, community or customer engagement
  • A track record of working with residents or community groups in either a professional or voluntary capacity
  • Excellent communication, IT/Digital, and organisational skills
  • Knowledge of latest trends in resident engagement and awareness of a range of involvement activities

You will be joining an award winning organisation committed to employee engagement, where every employee is valued and listened to.  We will offer you excellent personal development, training and supervision to help you achieve your full potential, and an excellent package including pension scheme contributions matched up to 7.4% for those who choose to contribute above the enrolment minimum, performance related increments, hybrid working, and 26 days annual leave rising 1 day per year to 31 days.This role presents a brilliant opportunity to further your career with a dynamic company that values its staff and provides a work environment that is built on flexibility, empowerment and a commitment to support you to be the best that you possibly can. If you are driven by great customer service, want to work with great people, and feel proud of the contribution that you make each day, we very much want to hear from you.    

For an application pack visit our website at  No agencies

Closing date  : Tuesday 18th January 2022

Interviews will take place on Thursday 27th January 2022

Please note we do not accept CVs.  Applicants must fully complete our online application form.

No agencies

We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.