Technical Support Officer - Licensing
  • Employer: Elmbridge Borough Council
  • Reference: SER/22/177823
  • Published: Thu 06/01/2022, 15:35 PM
  • Closing on: Mon 24/01/2022, 9:00 AM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £19,238 - £27,843
  • DBS Check: Yes
  • Location: Elmbridge Borough Council, Civic Centre, High Street, Esher, Surrey, KT10 9SD, Surrey

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More about this employer

Technical Support Officer - Licensing

1 Year Fixed Contract

Elmbridge BC are looking for an enthusiastic, outward going, confident person, who is good at communicating with customers. Experience of providing excellent customer service and supporting staff and customers is an essential requirement.


In the role you will be expected to provide excellent customer service to the Licensed trade, members of the public, elected members and colleagues both within the Council and across a range of Responsible Authorities.

This frontline role requires enthusiasm and the need to be outgoing and confident. The ability to communicate clearly with customers both verbally and in writing is at the heart of the job.

Processing and assessing applications and submissions to ensure they are valid is also a key area of the work. The position requires an excellent eye for detail along with the need for accuracy when checking information, all the while adhering to strict timelines.

Empathy, understanding and a strength of character are a must.

Training will be provided regards the technical aspect of the job, but a willingness and enthusiasm to learn and take on new roles is key to being successful in this role.


Flexible (Hybrid) working can be considered in this role, however an element of the work is likely to be office based and so a willingness to work out of the Council Offices here in Esher is required.


For an informal discussion on the role, then please get in contact with either;


Andy Martin 01372 474735 / Alia Knights 01372 474737.


Closing Date for applications: 9.00am Monday 24 January 2022

Interviews – Wednesday 02 February 2022.

How to Apply

Please note that we do not accept CVs. We only accept online applications. Our applications can take up to 2hrs to complete.


To apply use the "Apply Online" button below, which will take you to our Applicant Tracking System ('ATS') where, once you have applied, you can log on to your online account at any time to view the status of any of your applications. By using ATS, you can track the progress of your application(s), receive communications by email, select your own interview time online and see whether you have been made a conditional offer.

Apply Now