This Vacancy has closed.
Community Housing Adviser
  • Employer: Shelter
  • Reference: .
  • Published: Thu 28/04/2022, 14:39 PM
  • Closing on: Mon 30/05/2022, 23:30 PM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: £27,896 pa + excellent benefits
  • DBS Check: No
  • Location: Birmingham

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More about this employer

Community Housing Adviser

Permanent contract with funding ending on 09 January 2025

Birmingham – Handsworth, Erdington and Sparkhill

Closing date: 30th May 2022 at 11.30 pm

Do you have experience of providing housing casework? Then join Shelter as a Community Housing Adviser and you could soon be part of the team that provides a vital service to the local community. 

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

Shelter Hubs deliver frontline advice and support services to people who are struggling to manage their housing situation, involving and empowering local communities to demand the right to a safe home. The Birmingham Hub operates a range of advice and support provision, including legal advice and representation and intensive housing related support services to support people whose right to a home is at risk or being denied.

About the role

Working flexibly across Birmingham (Handsworth, Erdington and Sparkhill), you will provide housing advice and support and manage a varied caseload. You’ll also build and maintain relationships within the community and collaborate with key stakeholders and referral partners to achieve positive outcomes. And, when it comes to supporting with developing and delivering training/rights awareness for staff, volunteers and wider stakeholders, again, we’ll count on you. Involving those with lived experience in service design, identifying opportunities to influence change, ensuring client details are entered onto a case management system and keeping up-to-date on changes in legislation – all are aspects of this interesting and varied role.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you 

You’ll need experience of supporting people facing various challenges within a safeguarding framework and a proven ability to manage a caseload, adhering to multiple deadlines and utilising and applying legislation to your day-to-day casework. Experience of developing and delivering group workshop sessions will also be required as will proficiency using various IT packages to input client data and the ability to communicate using various platforms.


We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Previous applicants need not reapply.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.