We are seeking a motivated resilient, and flexible person to join our existing team. You will be proactive at managing a varied case load, this involves the tenancy management of around 700 properties within your allocated area. This will include general needs stock, Independent Retirement Living, temporary accommodation and the management of leaseholders. The ideal candidate will have a housing background and be looking to further their career however we will also consider candidates with the relevant transferable skills.
Despite the pandemic our proactive support to tenants resulted in a year end rent arrears performance of 1.61%. The successful candidate will understand income collection, including court action within a culture of sustaining tenancies and working with residents to maximise and manage their income.
A main focus of the role is arrears recovery, we currently structure our working week ensuring that we allocate 2 days to rent recovery.
You will also be responsible for addressing tenancy issues, completing new tenant visits, dealing with Right to Buy applications, mutual exchange applications, undertaking inspections of council stock. The successful candidate will have strong time management skills as some applications require us to respond within specific timeframes.
We are currently based in the office 3 days a week with 2 days a week working from home however this is subject to change depending on business needs.
In return we can offer:-
- 23 days annual leave increasing up to 31 days with ongoing service
- Supportive working environment
- Access to Local Government Pension Scheme
- Flexible working
- Subsidised cafe on site
- Mileage allowance
- Ongoing training opportunities
For an informal chat about this position please contact Rebecca Reay, Senior Area Housing Manager on 01932 425827 or firstname.lastname@example.org.
For further information and to apply please visit www.surreyjobs.info. If it is difficult for you to apply online, please email email@example.com or telephone 01932 425516.
We welcome applications from all sections of the community. Please note that you will be contacted by email if you are selected to attend for an interview. Should you have not heard from us within two weeks of the closing date of the vacancy you have not been shortlisted for this post.
Closing: Sunday 29th May 2022 at midnight
Interviews: 9th and 10th June