This Vacancy has closed.
Front of House Manager
  • Employer: Borough of Broxbourne
  • Reference: Ref FHM
  • Published: Mon 09/05/2022, 12:40 PM
  • Closing on: Mon 30/05/2022, 23:55 PM
  • Working Pattern: Evenings, Flexible Hours, Full Time, Weekends
  • Hours: 40 hours per week
  • Salary: Salary:  £33,654.40 p.a.
  • DBS Check: No
  • Location: The Spotlight, , Hertfordshire

Vacancy Location

More Information

Front of House Manager

The Spotlight Theatre reopened its doors to the public in March 2022.The Broxbourne Council venue, close to Hoddesdon High Street, has a host of first class entertainment lined up to entertain the public, with fun for all ages.

Post: Front of House Manager     Ref: FHM

Salary:  £33,654.40 p.a.


The Council is looking for a professional, enthusiastic and organised Front of House Manager to be responsible for the smooth, efficient day to day running of the Spotlight and ensure a friendly, welcoming and accessible service to all visitors.


You will be the primary point of contact for artists, companies and audiences and will be responsible for the exemplary presentation and safety of the venue, including ensuring all Health and Safety policies are adhered to.


You should have experience in a Front of House position or dealing directly with the general public within an arts environment and staff supervision. You will also have the ability to exercise initiative, take personal responsibility and resolve issues independently. There is also an element of flexibility in this role in assisting other departments within the Spotlight when required.

Applicants should have excellent interpersonal and good written communication skills, a high level of IT literacy (MS Office), and the ability to maintain systems and records.

Candidates will need to demonstrate knowledge of health & safety, an interest in the arts and leisure industry and an enthusiasm for working in a socially engaging and culturally diverse environment.

The following experience and skills are also essential for this role:

  • Excellent proven customer care skills
  • Flexibility in relation to duties and working hours which will include evenings and weekends
  • First Aid at work training (essential: we will provide training if necessary)
  • Fire Marshal training (essential: we will provide training if necessary)
  • Strong logistical skills.

The ability to converse at ease with members of the public and provide advice in fluent English is essential in this post.


We are committed to safer recruitment, safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment.


The benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.

Broxbourne Council is an Equal Opportunities employer.


Details and application forms for all job vacancies are listed on the Council’s website.


Application forms must be submitted online by 30 May 2022 (quoting the above reference).


Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.

Telephone: 01992 785509, Email: