Revenues & Recovery Officer x 2
Salary: Starting from £19,264 to £22,129 per annum
Grade: Grade 2/3
Hours: 37 hours per week
Place of Work: Portland House, Worthing
Closing date: 12th June 2022
Interviews: Wednesday 22 June & Thursday 23 June 2022
We are looking for an enthusiastic and hard-working individual with excellent customer service and communication skills who enjoys working to deadlines in a pressurised environment.
Being able to work on your own initiative as well as part of a team is essential.
The post holder will possess good IT skills, as well as attention to detail, as you will be responsible for updating accounts accurately.
Helping customers in writing, by telephone and occasionally face-to-face, you will be negotiating arrangements to clear arrears, whilst using your problem-solving skills. You will need good mathematical skills and be able to deal with matters in an assertive but empathetic manner, often having to interpret complex information clearly to customers.
A background in a customer service or debt recovery environment would be advantageous, although full training will be provided.
The successful candidate will be subject to a DBS clearance and three years employment referencing.
Benefits of working for Adur & Worthing Councils
Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees, located in Worthing a short walk from the sea and the train station
· Generous leave entitlement; Minimum 25 days + Bank Holidays
· Training & development
· Child care subsidy
· Occupational Health
· Employee Assistance Programme (EAP)
· Eyesight tests
· Staff discounts and offers
· Staff Social Club