This Vacancy has closed.
Installation and Review Officer
  • Employer: Camden Council
  • Reference: 1398
  • Published: Thu 09/06/2022, 16:40 PM
  • Closing on: Sat 09/07/2022, 16:40 PM
  • Working Pattern: Full Time
  • Hours: FULLTIME
  • Salary: £30,000 - £39,999
  • DBS Check: Enhanced
  • Location: London

Vacancy Location

More Information

More about this employer

Installation and Review Officer

Starting salary: £31,434
Job Level: Level 3, Zone 1
Work Location:
Careline Control Centre. Ludham, Lismore Circus. NW5 4SE
Hours per week: 36
Contract type: Permanent
Closing date: Tuesday 28 June 2022 at 23:59

Interviews to be held: TBC
Alternative flexible working options available / open to discussion

Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

About us

Camden is listening to everyone, including you. We’re giving a platform to people inside and outside our community. Because, we’re not just home to the UK’s fast-growing economy. We’re home to the most important conversations happening today. And we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all.

The role

In this role you will need to demonstrate and install community alarms and telecare equipment. This enables Careline Telecare to provide a high quality, cost effective social alarm response service to elderly, disabled and otherwise vulnerable customers in the community. Providing routine and emergency support on a 24/7 basis, ensuring we deliver a service that promotes the dignity and wellbeing of customers.

You will need to show a can-do attitude and have the ability to install all levels of telecare sensors. These will include epilepsy sensors, property exit sensors and a number of higher level sensors as well as the normal basic installations. As the need for telecare grows there is an expectation that Careline will be capable of meeting this need.

The ideal candidate will need to assess the customer’s needs and determine the appropriate telecare solution on an individual basis, often under difficult circumstances, whilst taking customer’s needs & capabilities into consideration. You will be expected to identify the most appropriate solutions for telecare to be installed into private homes, group housing, care homes etc in such a way that does not invalidate their CQC registration requirements

This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.

About you

To be considered for this post it is an essential requirement for the post holder to have a clean UK driving license which will be checked at interview. The successful applicants will also be required to take the council’s driving assessment.

The successful candidate will need to be practical, with strong communication skills and an ability to think on their feet. You will have strong experience of installing basic to more complex telecare equipment such as lifeline boxes, smoke and heat alarms, bed/chair sensors, property exit sensors, epilepsy sensors, GPS trackers etc. The ideal candidate will be confident in working with vulnerable adults and showing empathy for their needs.

You will also be required to answer alarm calls when needed. There will be a requirement for the post holder to demonstrate collaborative working with partners in the community to promote Telecare and benefits it can bring.

To find out more about what it is like to work at Camden, meet some of our People by visiting ''.

Working for Camden

We’re ready to welcome your ideas, your views, and your rebellious spirit. Help us redefine how we’re supporting people, and we’ll redefine what a career can be.

If that sounds good to you, we’d love to talk.

At Camden, you’ll receive a host of benefits as well as joining a flexible working employer. Visit '' to see full details of our benefits.

Additional information

To view the Job Profile, please click HERE or copy and paste the below URL into your browser:

To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the “About You” section.

Inclusion and Diversity

We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.

To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit ''.

Asking for Adjustments

Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodive