Digital Library Services Manager
  • Employer: Royal Borough of Kensington and Chelsea
  • Reference: RBKC/22/201106
  • Published: Mon 20/06/2022, 15:36 PM
  • Closing on: Sun 17/07/2022, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £37,260 - £45,381
  • DBS Check: Yes
  • Location: Royal Borough of Kensington and Chelsea, Town Hall, Hornton Street, Royal Borough of Kensington and Chelsea Council - Home Based, Kensington & Chelsea

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More Information

Digital Library Services Manager

Transform digital services in libraries to reach diverse communities.


The Bi-Borough Libraries and Archives Service at Kensington and Chelsea is an exceptional place in which to develop your career. Working with our partners at Westminster City Council, we hold the shared ambition of helping every member of our community Read, Learn and Connect. This purpose underpins all that we do, as equality in society can be enhanced and driven by helping people develop a love of learning and improving their literacy, knowledge and skills. Furthermore, this service allows people to connect – and in the current climate, that has never been more important. Rising up to the challenges presented by the pandemic, we must therefore evolve in how we are engaging with people, and we must continue to raise awareness of our services so that we are capable of making a difference to the lives of those who need us most. It is within this dynamic and inspirational working environment that you could find a fascinating challenge.

The Role:


Joining our ambitious and inclusive Bi-Borough Libraries and Archives Service, you will help deliver our purpose to help people to Read, Learn and Connect, in a service that drives equality by supporting people to develop their love of reading and learning, improve literacy, gain skills and knowledge, improve their health and wellbeing and to connect with each other. In a rapidly changing world, libraries need to adapt how they engage with communities and need to demonstrate their impact in order to continue to make a difference.


In this role, you’ll lead library digital innovation projects by defining library requirements, incorporating community needs and working in partnership with IT for technical delivery. You’ll shape the libraries’ digital offer to the community and work with partners to improve digital inclusion for residents. You’ll also drive library staff and volunteers to continually develop their capability to support the community with our libraries digital offer.


Please refer to the Job Description for more information

About You:


You’ll be a people person focused on customer needs and developing amazing services for the community. Committed to our vision to drive equality across the community as the most inclusive library service in the UK, you’ll understand the role our digital services can play in reaching our diverse communities and connecting them with the opportunities our library service offers.


With experience of managing successful projects and working with a range of stakeholders to get things done, you’ll have a talent for building relationships and resolving blockers through a shared focus on getting results for the community. You'll have confidence and enthusiasm in using a range of digital technology, and an innovative mindset where you’re always looking for opportunities to improve digital services.


In return, you can look forward to a package that includes a competitive salary, a high-quality pension scheme and generous annual leave plus bank holidays.


Please apply online explaining how you meet the requirements set out in the person specification and job description. CV’s alone will not be considered for this role.  


Application process

Please do not upload any documents, including CVs/Covering Letters or supporting statements, as these documents will not be reviewed and could result in your application not being shortlisted.

You should describe how you meet the person specification requirements for the position you are applying for in Section G of the application form.

Additional information

We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

We do not accept speculative CVs from any source.

Please note, we will primarily contact candidates by e-mail throughout the recruitment process, please monitor your email junk / spam folder as our system generated emails may be allocated to these folders by your email settings.

If you experience difficulties with the recruitment application process, please contact the recruitment team by email:

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