Electoral Services Officer
  • Employer: Reading Borough Council
  • Reference: CRS/22/201439
  • Published: Wed 22/06/2022, 11:09 AM
  • Closing on: Wed 13/07/2022, 11:09 AM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £27,514 - £32,798
  • DBS Check: Yes
  • Location: Reading, Berkshire

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Electoral Services Officer

Electoral Services Officer


Full time 37 hours

Ref: RES0314

RG5, scp 22-28

£27,514 - £32,798

This is an exciting opportunity for a motivated individual to work in a forward-thinking Local Authority to ensure that a high quality, professional and efficient service is provided to its customers. You will join a small friendly team responsible for important democratic processes.

The Electoral Services Team are based at Emmer Green and there is parking on site.  You will be required to work in the Office with some home working

We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.

About the role

  • As an Electoral Services Officer you will provide highly competent administrative support to the Electoral Services Manager and Principal Electoral Services Officer.
  • You will assist the Electoral Services Team in delivering all aspects of its work including maintaining the register of electors, absent votes list, meeting all statutory deadlines of the election timetable and many other aspects of our work.
  • Your normal working hours are 37 hours per week, but you must also have the ability to respond to pressure during peak times and are expected to work additional hours, late night working and occasional weekends at the busiest periods mainly in the weeks leading up to elections

You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:

Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do

Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential

Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way

Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed

About you

The following experience is required for this role:

  • You will be self-motivated, able to work under pressure and to strict deadlines, pay great attention to detail and demonstrate your considerable IT skills in ensuring efficient processes.
  • Experience of Xpress Software system would be an advantage.
  • You will need the drive and commitment to contribute to this service and its development and be confident to supervise the team.
  • You will have excellent customer service skills and will deal with customers by telephone, email and face-to-face and have the ability to work as part of a team.
  • If you hold the AEA certificate in electoral administration it would be an advantage, however the council are very happy to support the successful candidate to work towards it.

Our offer

We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.

A competitive salary alongside a range of benefits including:

  • Generous holiday entitlement - 24 days holiday each year plus bank holidays - rising to 32 days after 10 years' service, with the option to buy additional leave
  • A wide range of flexible working opportunities 
  • Modern working environment at the Civic Offices in the heart of Reading
  • Local Government Pension Scheme (LGPS)
  • Life Assurance - three times your annual salary (for members of the LGPS)
  • On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted, and a salary sacrifice scheme to help lower the cost of your nursery fees
  • Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work
  • Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years.  The monthly fee includes insurance, servicing and road tax

For more information on this position please contact recruitment@reading.gov.uk    

Closing Date: 13th July

Interview Date: 28th July

Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

How to Apply

Please apply online via the link provided.


Please note, we do not accept CVs submitted without a fully completed online application form.

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