Retirement Scheme manager non residential
Based at Regal Court, Hitchin, Herts.
Fixed Term Contract until End of Dec 2022, Part Time (25 hpw)
Salary £20,500 p.a (Pro-Rata) or £10.42 ph
Empowering customers to live independent and happy lives. That’s when it hits home.
We have a fabulous opportunity for you to join our awesome team as our part time scheme manager. As our non-residential scheme manager you’ll support our brilliant customers who are aged 55+ to live independently within our retirement community in Hitchin Hertfordshire.
Our residents live independently in their own properties within the scheme, but socialise together within the schemes communal areas. You’ll help our customers by managing the buildings that they live in, ensuring that they are safe and secure and up to the required safety standards. You’ll also get involved in finding the right partners to work with to maintain and look after our building.
Our customers welfare is really important to us, so you’ll get involved in signposting support and services that may be available to them to make a difference in their lives. Finally, we also assist the Home Group sales team when a new property becomes available, with interviews for potential new residents.
Where and when you’ll do your job
Our scheme is in Hitchin Herts, and in your job, you’ll work 25 hours per week Monday to Friday. The great news is that we are happy to agree your working pattern with you, but do need you to be flexible based on business needs. The good news is that you’ll not be expected to work evenings and weekends or be on call!
About your new team
While you’ll spend most of your time working alone on site, you’ll be joining a wider team of fabulous Scheme Managers. There are 9 of us in the team and we’re super passionate our customers, and also there for each other too! To us were not just a team we’re a ‘work family’. Our manager Alison started her job at Home Group almost a year now and knows just what its like to join the team! When not at work Alison likes to spend time swimming at the local pool.
You’re sociable, passionate and motivated to help your customers live happy lives. You thrive on interacting with others and are passionate about providing excellent customer service. You’ll impress us with your ability to work on your own initiative, building relationships with people from diverse backgrounds. You’ll have some experience in safeguarding, risk assessments, confidentiality, as well as being able to work collaboratively with different partners.
We need you to have knowledge of the health and social issues that affect older people. You’re organised, have excellent communication skills and have the ability to make your own decisions effectively.
As you’ll be responsible for managing the building on behalf of our residents, we need you to have strong technical and administrative skills. You will get involved in tasks such as managing the accounts, budgets and invoices for maintenance and repairs of the building and gardens. You’ll work with our procurement team to source suitable local suppliers.
To make sure that we keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe!) You need to be aware that we are a high-tech company and most of our processes and tools are online.
Be yourself at Home
Home Group is committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too! We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves. We recognise and celebrate our differences, together we make Home Group a great place to work Do let us know if you’d like us to make any adjustments to support you in your application!
When you join us as our new Retirement Scheme Manager, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.
More about this job
If you’re not reading this Retirement Scheme Manager job advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the scheme manager job description (which is what we call our Retirement scheme manager here), and find out more about Home Group. We’ve also got some short films that show you what it’s like to have a job here, and to find out more about our great benefits and rewards!
Applying for this job
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