Post: Notice Processing Officer (Parking) Ref: NPO
Salary: Up to £23,626.72, dependent on experience
part time/job share would be considered
We have an exciting opportunity for someone to join us in our busy, fast paced back office parking team!
The post holder will be responsible for processing informal Penalty Charge Notice challenges. The duties will include preparing cases for adjudication and attending adjudication hearings when necessary. The successful candidate will also undertake a wide range of administrative work connected with enforcement and parking queries including inputting data and updating spreadsheets as well as dealing with customers by telephone and in writing.
To be successful in this role you will need to be adaptable, have excellent communication skills and enjoy working in a small team in a challenging environment.
You should have at least GCSE Maths and English at a grad C (level 4 or 5), and experience in a similar role is desirable. You will have good written English with excellent letter writing skills, attention to detail and a calm, professional manner. A working knowledge of Microsoft Word and Excel is essential. Experience using the Imperial 360 system is advantageous, but full training will be provided.
The ability to converse at ease with members of the public and provide advice in fluent English is essential in this post.
We are committed to safer recruitment, safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment.
The benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.
Broxbourne Council is an Equal Opportunities employer.
Details and application forms for all job vacancies are listed on the Council’s website.
Application forms must be submitted online by 08 July 2022 (quoting the above reference).
Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.
Telephone: 01992 785509, Email: firstname.lastname@example.org