This Vacancy has closed.
Data and Business Administrator – SEND Casework Team
  • Employer: Brighter Futures for Children
  • Reference: BFC0415
  • Published: Fri 22/07/2022, 15:26 PM
  • Closing on: Sun 07/08/2022, 23:25 PM
  • Working Pattern: Part Time
  • Hours: 25 hours
  • Salary: Actual Pro-rata salary £13,277 - £14,952
  • DBS Check: Enhanced
  • Location: Civic Offices, Bridge Street, Reading, Berkshire

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Data and Business Administrator – SEND Casework Team

Brighter Futures for Children 

Part-time 25 hours, Permanent contract 


About us 

Brighter Futures for Children is improving outcomes for Reading's children, young people and families.  

We are an independent, not-for-profit-company, wholly owned by Reading Borough Council. Our responsibility is to deliver quality children's services, early help, education and Special Educational Needs and Disabilities (SEND) services in the borough.  

  • We protect and enhance the lives of the children of Reading. 
  • We help families find long-term solutions to ensure children lead happy, healthy, and successful lives. 
  • We embrace new and proven ways of working, including; Trauma Informed practice, Restorative approaches, Strong partnership working, Quick and appropriate decision-making. 


The Team/Role 

The position of Business Administrator in the Special Educational Needs and Disability (SEND) Casework team. 

The post holder will be expected to work as part of a busy SEND Casework team. This requires self-organisation, flexibility and adaptability to support the delivery and day to day running of the SEND Team in order to meet statutory duties.  The primary duties and responsibilities of this role are to ensure that accurate records are kept and that good standards of communication are provided. General administrative duties include, although are not limited to, dealing with and responding to a variety of telephone and email contacts, ensuring accurate message-taking or appropriate sign-posting and responding accurately to standard Frequently Asked Questions (FAQs); co-ordinating documentation for decision making panel meetings; placing orders for equipment; preparing and sending out communication by post and dealing with incoming post; occasionally taking notes at meetings. 


What you need for this role: 

  • GCSE grade C English Language, grade C Mathematics (or recognised equivalent)  
  • A demonstrable standard of numeracy to the level of completing accurate and appropriate arithmetic and statistical calculations without need for advice & support. 
  • An excellent demonstrable standard of working with a variety of ICT systems and software, including Microsoft Office suite (i.e. SharePoint and Excel). Experience of using an Education Management System (e.g. Capita One) is desirable. 
  • Business support experience of working in an Education and/or local authority arena is desirable 
  • Experience in basic collection, extraction and processing of data is desirable 
  • Previous office-based customer service or administration experience 
  • High Standard of demonstrable communication and interpersonal skills 
  • Understand the rules of strict confidentiality and professional boundaries 
  • Ability to work under pressure and set and meet pre-determined deadlines where they may change at short notice 
  • Ability to work as part of a team and on own initiative with high levels of accuracy with minimal supervision 

Benefits of working with us 


We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment. 

You will receive a competitive salary alongside a range of benefits including: 

  • Local Government Pension Scheme 
  • 25 days incremental holiday plus public holidays (rising to 30 days after 5 years' service)  
  • Cycle to work scheme 
  • Season ticket loans 
  • A range of local discounts 
  • Discounted onsite nursery 

For an informal discussion about this role, please contact Deborah Talbolt,  


Closing date – 7th August 2022 

Shortlisting – 8th August 2022 
Interview – 12th August 2022