Enquiry Officer
  • Employer: Birmingham Children's Trust
  • Reference: BCT/22/206826
  • Published: Tue 02/08/2022, 13:50 PM
  • Closing on: Sun 14/08/2022, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 36.5 hours per week
  • Salary: £21,269 - £27,514
  • DBS Check: Enhanced
  • Location: 1 Lancaster Circus, Birmingham, Birmingham

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More Information

Enquiry Officer

We are looking for people who have experience of receiving and responding to complex, sensitive calls and providing detailed information to enquirers. 

You must be highly motivated and have an engaging manner; coupled with the ability to provide advice over the phone, record factual information clearly, accurately and quickly.   

An ability to maintain good recording systems is also required.  

You will also need to be able to assume a high degree of personal responsibility for your professional development.

Experience of Adoption & Fostering services and being confident with fact to face communication and presenting to the public will be advantageous

If you would like an informal discussion you can speak to Paulette Hunte, Assistant Head of Service, Fostering  on 07892 785 163

Interviews to be held on on 18th / 19th August

How to Apply

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