This Vacancy has closed.
Cityparks Administrator
  • Employer: Brighton & Hove City Council
  • Reference: orbis/TP/145282/26100
  • Published: Tue 02/08/2022, 0:00 AM
  • Closing on: Wed 31/08/2022, 0:00 AM
  • Working Pattern: Full Time
  • Hours: 37
  • Salary: £22,129 - £22,571
  • DBS Check: No
  • Location: Montague House

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More Information

Cityparks Administrator

Job introduction

Do you value the city’s green spaces and want to help increase our resident’s access to nature? Do you enjoy helping people of all backgrounds? Can you communicate sensitively with a wide range of people? Do you want a job that presents different opportunities and challenges every day?

If so, this role in our Cityparks Administration Team might interest you!

As a Cityparks Administrator you will work as part of a small team of enthusiastic people who are great communicators, responding to the needs of our customers and volunteers through email and telephone contact.

About the role

We are seeking a committed, resilient, and well organised team player to join our friendly Allotments Team, delivering a professional, exceptional service to allotment tenants and volunteers who help provide the councils allotment service to over 3000 residents. You will be one of the points of contact for our volunteer site representatives, allotment tenants and allotment associations working with them, providing advice, support, updated information and signposting on a wide range of issues.

You will be great at helping people and working under pressure, sensitively supporting customers from all backgrounds and experiences. You will be experienced of communicating with groups as well as on an individual basis, at times discussing difficult issues with customers and doing so supportively and with empathy. The ability to work accurately and to keep good written records is paramount. You will have previous experience of maintaining customer records and using spreadsheets to provide management information.

You will have administrative experience including producing letters, customer and supplier invoicing and dealing with billing queries.

This is an exciting time to work in Cityparks. Upcoming changes in legislation mean that local authorities will be expected to work and engage with their tenants in different ways and there will be opportunities for you to contribute to this and make a difference to our city.

You will be given a comprehensive induction to the role, where you will be fully supported by the existing team

We have two City Parks Administrator positions; one permanent vacancy and also a 12 month fixed term contract.

Interview date: week commencing 12th September 2022

For an informal discussion, please contact Joanne Pickering - Cityparks Administration Team Leader on 01273 291610 or Bruce Riach - Cityparks Allotments Officer on 07557 197582.

As part of your application, you will need to upload your CV and answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (CV guidance (brighton-hove.gov.uk) and Shortlisting questions guidance (brighton-hove.gov.uk)) as this gives important advice which will increase your chance of success in the shortlisting process.

Additional information

Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

Work Permits: We may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Visas and Immigration (UKVI) Points-based Immigration System. Please see Gov.uk for more information on the Skilled Worker Visa.

For more information about our values and the benefits of working at the council, visit Why work for us (brighton-hove.gov.uk)

Company information

Encouraging a diverse workforce

Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).

We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, LGB, female or trans as these groups are currently under-represented in our Directorate workforce.