Housing Options Officer
  • Employer: Bournemouth, Christchurch and Poole Council
  • Reference: BCP/22/209778
  • Published: Fri 02/09/2022, 11:01 AM
  • Closing on: Sun 02/10/2022, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £29,174 - £31,895 per annum
  • DBS Check: Yes
  • Location: Town Hall Bourne Avenue Bournemouth, Dorset

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Housing Options Officer

Want to help to help & support people to resolve their housing problems?

We are looking for enthusiastic Housing Options Officers to join our dynamic & innovative team providing housing advice & support to residents with housing problems. Experience of working with people in an advice or problem solving capacity is required and we will offer opportunities for training and professional development.

This role will challenge you every day to use your excellent customer service and problem-solving skills within a supportive and motivated team, helping people in often complex and difficult situations, including homelessness.

If you can:

  • Communicate effectively, to really understand how to help people to resolve their housing situation
  • Manage a caseload effectively within competing demands
  • Collaborate with residents, other services and your colleagues & help them to find a lasting solution to their problem
  • Understand homelessness prevention and support, proactively working to prevent housing crisis.

Then we want to hear from you!

Are you as passionate about helping people with housing problems as we are?  Please read the job description and person specification and apply now!

Remote / Hybrid Working Opportunities and Flexible Working Available

For an informal discussion about this post please contact Sam Hawes on 01202 118684 or sam.hawes@bcpcouncil.gov.uk

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for the role

This authority is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment.  Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check.

How to Apply

Please apply online via the link provided.

Apply Now