Business Change Manager
  • Employer: Brighton & Hove City Council
  • Reference: orbis/TP/1390/26724
  • Published: Thu 25/08/2022, 0:00 AM
  • Closing on: Mon 26/09/2022, 0:00 AM
  • Working Pattern: Full Time
  • Hours: 37
  • Salary: £41,591 - £44,624 *Pay award pending
  • DBS Check: No
  • Location: Housing Centre, Moulsecoomb, Brighton

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More Information

Business Change Manager

Job introduction

This is an exciting opportunity to lead the Housing Performance & Improvement Team.  The team lead on a range of improvement projects making a big difference to the services provided to residents and staff.  

Fixed term until end of September 2023

This role is available as a secondment to internal applicants in line with our secondment policy.

For an informal discussion, please contact Diane Hughes, Interim Head of Housing Strategy & Supply on 07785 432247 /

About the role

This is an exciting opportunity to lead the Performance & Improvement Team who work across the Housing service and are shaping services for residents and staff.

As well as team management, the postholder is responsible for business functions across all Housing teams.  These include:

  • Optimising operational performance through service reviews, managing change and embedding improvement.
  • Leading on research, benchmarking, business planning, performance reporting, policy analysis, data security, customer profiling and good practice development.
  • Supporting Heads of Service to achieve local and council-wide organisation development objectives (including employee engagement, equalities, performance management, communications, and learning & development) that facilitate the delivery of impactful, customer focussed services.
  • Directing a programme of work to deliver against the seven commitments set out in the social housing white paper that social housing residents should be able to expect from their landlord.

Please read our Apply for a job at the council ( pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.

As part of your application, you will need to complete your education and work history and upload a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Supporting statement guidance ( as this gives important advice which will increase your chance of success in the shortlisting process.

Additional information

Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

Work Permits: We may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Visas and Immigration (UKVI) Points-based Immigration System. Please see for more information on the Skilled Worker Visa.

We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining.

Working arrangements are subject to Government guidance at the time. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.

For more information about our values and the benefits of working at the council, visit Why work for us (

Company information

Encouraging a diverse workforce

Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (

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