This Vacancy has closed.
Contracts and Enforcement Officer
  • Employer: Royal Borough of Kensington and Chelsea
  • Reference: RBKC/22/210925
  • Published: Mon 12/09/2022, 10:19 AM
  • Closing on: Sun 09/10/2022, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 36 hours
  • Salary: £27,009 - £31,115
  • DBS Check: No
  • Location: Kensington & Chelsea

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More Information

Contracts and Enforcement Officer

Contracts and Enforcement Officer RBKC593361

Job Summary: 
Interview date: Week commencing 17th October 2022 

About Us:

Help keep our environment clean, safe and welcoming

At the Royal Borough of Kensington and Chelsea, we put local people and businesses at the heart of everything we do, working in partnership with them to provide quality services that are responsive, effective and efficient. Committed to acting with openness, honesty, compassion and humility, we aim to listen and understand in a way that is respectful, encourages involvement and meets the needs of all our communities.

The Role:

When you join us in this role you’ll use enforcement and persuasion to ensure that the streets and open land in our Borough are kept clean, free of litter, staining, dumped waste, graffiti and fly-posting. You’ll also work to keep our highways free of obstructions including unlicensed tables and chairs, builders’ materials, unsafe scaffolding, unlit skips, abandoned bicycles and A-boards. Monitoring the performance of the Council’s recycling, refuse collection and street cleansing contractor, you’ll ensure that the partnership contract and service specifications are met and the highest standards of performance are attained. We’ll also expect you to ensure that street trading is conducted in a lawful and safe manner, and illegal street trading is deterred.

Other responsibilities will involve the supervision of the working practices of contractors’ staff to ensure they’re complying with H&S standards, and surveying the premises demised to the contractor to ensure they comply with relevant legislation. Solving problems experienced by residents or landlords in relation to recycling and waste management, and negotiating the best solutions to meet specific needs within the framework of the Council’s waste management policy and practices, you’ll also work to promote community safety and reduce our residents’ fear of crime.

Please refer to the Job Description for more information.

About You:

With a track-record of proven, relevant experience and a strong desire to maintain high public realm standards, you’ll have a positive, ‘can-do’ approach to your work and customer care. It’s important that you’re capable of supporting Senior Management, and receptive to ideas from your colleagues. Excellent communication and listening skills are essential, as is the ability to diffuse confrontational situations. With a working knowledge of relevant legislation and the ability to apply this knowledge appropriately, you’ll be ready to work across boundaries to find solutions and identify and analyse problematic issues.

With strong IT skills and the ability to write persuasive and concise reports, you’ll be committed to working in a multi-cultural inner-city environment. Available to work flexibly including weekends, evenings, nights and bank holidays, and willing to wear a uniform, you’ll also possess a clean, full UK driving licence.

In return, you can look forward to a package that includes a competitive salary, a high-quality pension scheme and generous annual leave. But ultimately, you’ll see this as a chance to create the kind of service you believe every community needs. 

Please apply online explaining how you meet the requirements set out in the person specification and job description. CV’s alone will not be considered for this role. 

Application process

Please do not upload any documents, including CVs/Covering Letters or supporting statements, as these documents will not be reviewed and could result in your application not being shortlisted.

You should describe how you meet the person specification requirements for the position you are applying for in Section G of the application form.

Additional information

We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers. 

We do not accept speculative CVs from any source.

Please note, we will primarily contact candidates by e-mail throughout the recruitment process, please monitor your email junk / spam folder as our system generated emails may be allocated to these folders by your email settings.

If you experience difficulties with the recruitment application process, please contact the recruitment team by email: