This Vacancy has closed.
Housing Solutions Officer
  • Employer: Thurrock Council
  • Reference: Thrrck/22/212694
  • Published: Fri 23/09/2022, 15:51 PM
  • Closing on: Sun 23/10/2022, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £32,358- £38,697 per annum
  • DBS Check: No
  • Location: Essex, Civic Offices, New Road, Grays

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Housing Solutions Officer

A superb opportunity has emerged for a Housing Solutions Officer to join Thurrock Council.

We are looking for an exceptional candidate with a range of skills including knowledge of the Housing Act 1996 (as amended), the Homelessness Reduction Act 2017, landlord and tenant law, the ability to interpret legislation, and the statutory process involved in the administration of homelessness assessments.

In this role you will be responsible for assessing customers' housing needs in line with the Homelessness Reduction Act 2017, producing and agreeing a personalised housing plan which you will keep under regular review until a long-term, sustainable housing solution is secured.

You will also be adept at drafting decision letters, and letters confirming the council’s duties as laid down in the relevant pieces of legislation, as well as providing advice to both landlords and tenants.

As a Housing Solutions Officer your key role will be to prevent homelessness by helping customers retain their current accommodation and, where this cannot be achieved, provide access to a range of suitable alternative housing options fulfilling the Council's statutory obligations as set out in the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017.

If you wish to have a discussion regarding the role you can contact Carol Cooman or Abim Mabadeje on 01375 652820

Thurrock Council and its Partnership Organisations are committed to equal opportunities and welcome applications from all sections of the community. Disabled people will be offered an interview where they meet all Essential Criteria on the Person Specification. Job share applications are also welcome. Most Departments operate a flexible working hour’s system.

Our vision – an ambitious and collaborative community which is proud of its heritage and excited by its diverse opportunities and future.
Here at Thurrock council we are striving to unlock sustainable growth, and lay the foundations for future growth and prosperity of the area.  Situated on the north side of the River Thames bordering Essex, Kent and East London, Thurrock is an area of great contrast, with a well-balanced mixture of beauty and business.  We are determined to improve Thurrock as a place, ensuring we are providing the best services for the people of Thurrock whilst offering the opportunity of prosperity. 
Thurrock council is bucking the trend seen across most local authorities, we have a forecast balanced budget to 2021/22 which will provide the council with unique opportunities to change how we do things and improve the offer to our residents and businesses.  Our aim is to create a place where people and businesses want to stay and thrive, and developers and investors want to invest. 
We have an exciting and ambitious agenda to deliver here at Thurrock council with £20billion of new investment planned for homes, jobs and infrastructure including £6billion being invested in private sector jobs; 24,500 new jobs planned over the next 20 years - working towards a future where every resident has a good job and £100million new investment in our schools – to ensure our education offer is first class, whilst building upon 97% of our primary schools being “good” or better.
Thurrock is a diverse place, known not only for its ports and logistics centres but home of the Royal Opera House and the expanding intu Lakeside Shopping Centre. Thurrock’s heritage, wildlife sites and breath-taking countryside offer the best of both being perfectly positioned just 35 minutes from central London.
Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We champion flexible working and job share applications are welcome.
We serve a diverse community where people are different yet equal. Diversity underpins everything we do.
If you want to be part of an ambitious, exciting yet challenging council, where you can really make a difference join #TeamThurrock now!

About Us

About the Council
We are home to some of the most exciting opportunities in the country. Our growth programme is possibly the largest and most ambitious in the country. £6 billion has already been invested by the private sector in Thurrock up to 2017, with 7,000 new jobs created and 1,170 new businesses coming to the borough, including leading ports and logistics centres, retail and creative industries. We expect a further 30,000 new jobs to be created by the year 2037. More than 1,000 acres of land are ready for commercial development, with 30,000 new homes likely to be built. Thurrock is at the heart of global trade and logistics, with no fewer than 3 international ports. We are well positioned on the M25 and A13 corridors, with excellent transport links west into London, north and east into Essex, and south into Kent.
A great place to live
Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents. Rents are more affordable than those in neighboring London boroughs Our population is diverse, with a mix of nationalities living across our towns and villages. Massive investment and growth is bringing new jobs and opportunities to the area. For shoppers, we have 3 huge malls within easy reach – Lakeside in Thurrock, Bluewater and Westfield Stratford.
Green and pleasant land
Whilst London is directly on our eastern border, Thurrock itself is not as built-up. Behind our 18 miles of riverfront we have a varied green belt that covers 70% of the borough. Those who prefer unspoilt countryside will enjoy our 2 nature reserves – Rainham Marshes Nature Reserve and Thameside Nature Park – along with many other open parks and woodlands. Thurrock can offer you a great quality of life.
Equality duty
Thurrock Council is committed to eradicating discrimination on the basis of race, religion or belief, sex, gender reassignment, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognize that people can be disadvantaged by their social and economic circumstances, so we also work to eliminate discrimination and disadvantage caused by social class. We are committed to agile working and welcome applications from those interested in flexible working. We strongly welcome applications from individuals that consider themselves to have a disability and individuals from black and minority ethnic groups as we recognize the positive benefits of a more diverse workforce at all levels.
Our values
At the heart of our organisation is a common approach to defining ‘who we are’.  Our values, quite simply, inform everything we do – our thoughts, words and actions.
Every individual and every organisation is involved in making hundreds of decisions every day and these decisions are a reflection of our values and beliefs.
Not only this, our values guide  our vision of empowering all our staff regardless of which part of the business they work in.
Proud – of everything we do and championing Thurrock Council
Ambitious – by continually improving
Compassionate – by building relationships based on empathy, respect and dignity
Empowered – by removing barriers to influence better outcomes
Collaborative – by working together to achieve better outcomes
Inclusive – by fully accepting and supporting those we work with and serve
It is through our behaviours and day to day actions that we demonstrate and bring to life our values. By working together and embodying these values we will be able to successfully deliver our vision and priorities.