Providing a first class service to our residents is our top priority, but we’re also passionate about supporting and developing our colleagues.
We have created 2 brand new Housing Assistant roles within our East Region Housing Team that would suit anyone looking to further their career in Housing, or someone looking for a new challenge where they can put their excellent customer service skills to good use.
About the role:
This is a varied role where no two days are the same – if you have the ability to keep that personal touch (which Hastoe is known for) within your work, then we’d love to hear from you. You will support a team of Housing Officers in delivering a range of housing services directly to the residents in the team area. You will be able to make a real impact on people’s lives and develop skills and knowledge to take you further in a career in housing.
More about the role and responsibilities can be found in the full job description.
We are looking for someone who will enjoy being visible to our customers and really get stuck in. You’ll need to be flexible yet well organised and know how to effectively manage yourself and your work. In addition to working remotely, you will need to be an effective team player with an eye for detail and a desire to learn.
Essential skills you will need:
- Previous experience in customer services or within a Housing team
- Excellent time management skills
- Strong IT skills
- You will also need access to a your own vehicle for business use
Why work for Hastoe?
We are committed to supporting both your personal and professional development and have a range of training opportunities to help you achieve your goals. We also offer excellent benefits such as:
- 24 days leave per year plus 1.5 days complimentary leave per year to be taken in December
- Online discount schemes, Health Cash Plan (a type of health insurance), Car Leasing scheme plus many more
- Pension with Employer contribution starting at 5%
- Employee Assistance Programme
More about us:
Hastoe is an award winning housing association that owns and manages over 7,500 rented, shared ownership and leasehold homes across the south of England. We’re well known in our field for building affordable, sustainable housing, enabling local people to stay within their communities. We love what we do, and we hope you will too!
Due to the high volume of applications we are currently receiving, we will be conducting interviews as the recruitment progresses and may close the vacancy early. Therefore we would recommend applying early to avoid missing out.
If you would like to find out more about the role please contact Claire Owen, Regional Manager, on 07917 178657 or for enquiries about the application process please contact the HR Team at firstname.lastname@example.org