This Vacancy has closed.
Admin Support Officer
  • Employer: Hertfordshire County Council
  • Reference: C/S/22/212887
  • Published: Mon 26/09/2022, 15:40 PM
  • Closing on: Sun 09/10/2022, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 30 hours per week
  • Salary: £15,000 - £19,999
  • DBS Check: No
  • Location: Stevenage , Hertfordshire

Vacancy Location

More Information

More about this employer

Admin Support Officer

Job Title: Admin Support Officer Families First Triage
Location: Stevenage
Starting Salary: £19,264 with the opportunity to progress to a maximum of £22,129 (pro rata for part-time)
Hours: 30 per week
Contract: Fixed Term until March 2023 initially

Diversity: We are an inclusive employer and value a diverse workforce

Job Duties:

Families First Triage are actively recruiting for a Support Officer within the Triage Team. The Support Officer role is an important role within Families First Triage in that they will provide administration support to the team, arranging meetings and taking minutes, monitoring and answering emails, uploading paperwork to the EHM database, preparing correspondence and supporting the head of service along with other general ad-hoc admin tasks to support the team.

The work of Families First Triage is to ensure the appropriate response is given to referrals received from practitioners and the public, which in turn will identify the best resource at a universal level to support the family. The work is underpinned by the principle of improving outcomes for children and young people through:

  • Effective screening and support, to ensure that families receive the ‘Right Response’
  • To ensure that all contacts get feedback and are supported appropriately in addressing the needs of children and young people.

Please also see Job Outline for more details.

For an informal discussion, please contact

Closing Date: 9th October 2022
Interview Date: 21st and 24th October 2022

Benefits of Working for HCC:

  • Flexible Working Arrangements (depending on the role)
  • Excellent Career Development
  • Salary Exchange for Additional Benefits
  • Excellent Pension Scheme with Employer Contributions
  • Shopping Discounts
  • Support Groups & Wellbeing Schemes



Application Information


How to Apply: Please follow the 'Apply for Job' button at the bottom of the screen. As part of the application you will be required to upload your most recent CV ensuring gaps in employment have been addressed and includes your current, or most recent, employer. You are also asked to provide a supporting statement which is your opportunity to evidence how your skills, knowledge and experience match what we are looking for based on the Person Specification area of the attached Job Outline. If you do not supply a supporting statement, your application will be rejected.




Additional Information


English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.

Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Why Hertfordshire: Watch our ‘Why Hertfordshire’ video. Our staff use their own words to tell their story and share their experiences of what it is like working here. Take your next step in your career.

Hertfordshire County Council has reviewed its pay structure and terms and conditions, as part of its commitment to continuing to be an employer of choice, in which we are currently in a period of transition. You an read more about this on our website.

CS Roles Only: We expect all Children Services employees to fulfil Hertfordshire's Professional Promise for how children, young people & young adults with special educational needs and  / or disabilities and their families should be treated. It is our agreement to place families and children at the centre of what we do, and helps parents and carers to understand and be able to hold us to account for how we provide our services. For further information please visit‘Professional Promise’