This Vacancy has closed.
Business Administration Apprentice - Housing Operations Team (Level 3/Advanced)
  • Employer: Gravesham Council
  • Reference: KT&A2922
  • Published: Tue 27/09/2022, 9:16 AM
  • Closing on: Thu 27/10/2022, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £177.97 per week
  • DBS Check: No
  • Location: Civic Centre, Windmill Street, Gravesend, Kent, Kent

Vacancy Location

More Information

Business Administration Apprentice - Housing Operations Team (Level 3/Advanced)

Gravesham Borough Council owns around 5,700 properties. Brookvale Depot is the hub for our in-house operatives, including electricians, plumbers, carpenters and multi trades. The depot also houses other departments like cemeteries, waste management and horticulture along with having our own vehicle maintenance workshop.

Travel Information: The Brookvale Depot is based in Northfleet, Northfleet Train Station and a bus hub a few minutes’ walk away.


We are a fast paced and diverse company, maintaining our properties in the borough. The post holder will need to provide a range of administrative duties to support the on-going development of the repairs service.

They will need to respond to routine correspondence and enquiries from members of the public, suppliers, and other staff and deal with all customer contact effectively, and courteously, in line with the council’s policies and procedures.

The role will be varied, and you will work as part of a team to ensure the smooth running of the office

To maintain manual and computerised systems including inputting data, keeping records, statistics, confidential and general filing systems as directed

To organise meetings and events, ensuring that all necessary arrangements are made

To research, prepare, print, photocopy and distribute documents

To undertake any other administration job related tasks as required

To be a part of corporate initiatives as required

Researching data and producing reports

Answering phones and connecting calls to the proper department


£177.97 per week


37 Hours per week

Monday to Friday, 8:45AM-5PM

Minimum lunch break of 30 minutes, maximum 1 hour (unpaid)

20% paid time during working hours is given to complete training, referred to as “Off the Job Training”

  • Proficiency in Microsoft Office Suite
  • Good time management
  • Communication skills
  • Attention to detail
  • Problem solving
  • Computer skills
  • Good telephone manner
  • Ability to Multi-task
  • Team player
  • Punctual
  • Presentable

Maths and English GCSE’s or Level 9/4  or equivalent (GCSE grade A-C)


On the job training with the employer whilst working towards the Apprenticeship Standard – Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.


As of 1st April 2022, the NMW for Apprentices is £4.81 per hour. This applies to 16 - 18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies.

The wage for Apprentices applies to both time spent on the job plus time spent in training.