Job Title: Admin Support Officers x 2
Location: Hatfield
Starting Salary: £19,650 with the opportunity to progress to a maximum of £22,129 (pro rata for part-time)
Hours: 37 per week (part time considered)
Contract: Permanent

Diversity: We are an inclusive employer and value a diverse workforce 

Job Duties:

Registration Certificate Archive- Registration and Citizenship Service, Resources

Hertfordshire Registration Certificate Archive team are looking to recruit two enthusiastic support officers to join the team. The Archive is based in the Old Courthouse at Hatfield and looks after the Hertfordshire registers for all births, deaths and marriages since 1837.

The team produce copy certificates for all birth, death, marriage and civil partnership occurring in Hertfordshire so the need for accurate recording and secure stock control is essential. Applications for certificates are primarily made on-line but can come in by telephone.

The Registration Certificate Archive team also create the digital record for all religious marriages which take place in Hertfordshire and so must maintain a high standard of accuracy. The marriage paperwork is received from religious bodies directly or in some cases members of the public both face to face and via post.

The successful candidates must have excellent customer care skills, communication and attention to detail with the ability to interpret legislation and complex rules and procedures. Experience of working in a similar service dealing with the public is desirable.

They should have excellent working knowledge of Microsoft applications and Adobe Photoshop.

For an informal discussion please contact Liam Hallahan liam.hallahan@hertfordshire.gov.uk

Closing date: 16^th October 2022

Interview date: 25^th October 2022

Benefits of Working for HCC:

• Excellent Career Development
• Salary Exchange for Additional Benefits
• Excellent Pension Scheme with Employer Contributions
• Shopping Discounts
• Support Groups & Wellbeing Schemes

Application Information

How to Apply: Please follow the 'Apply for Job' button at the bottom of the screen. As part of the application you will be required to upload your most recent CV ensuring gaps in employment have been addressed and includes your current, or most recent, employer. You are also asked to provide a supporting statement which is your opportunity to evidence how your skills, knowledge and experience match what we are looking for based on the Person Specification area of the attached Job Outline. If you do not supply a supporting statement, your application will be rejected.

Safeguarding: Safeguarding children and adults is of utmost importance to Hertfordshire County Council. The Council requires employees to abide by legislation and best practice to enable Hertfordshire to achieve this. This role has been identified as requiring a Disclosure & Barring Service (DBS) check. For more information Click Here

Additional Information

English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.

Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Why Hertfordshire: Watch our ‘Why Hertfordshire’ video. Our staff use their own words to tell their story and share their experiences of what it is like working here. Take your next step in your career.

Hertfordshire County Council has reviewed its pay structure and terms and conditions, as part of its commitment to continuing to be an employer of choice, in which we are currently in a period of transition. You an read more about this on our website.