This Vacancy has closed.
  • Employer: Newark & Sherwood District Council
  • Reference: NSDC/22/213200
  • Published: Wed 28/09/2022, 15:59 PM
  • Closing on: Fri 21/10/2022, 12:00 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week, 37 hours per week, 2-year temporary contract
  • Salary: NS7 £22,571- £23,953, per annum Pay Award Pending
  • DBS Check: No
  • Location: Newark-on-Trent, Nottinghamshire

Vacancy Location

More Information


Benefits Officer

37 hours per week, 2-year temporary contract

NS7 £22,571- £23,953, per annum

Pay Award Pending

Newark and Sherwood District Council is situated in the historic market town of Newark, in the heart of Nottinghamshire. We’re proud of our vast district and our national attractions including the National Civil War Centre, Newark Castle, Southwell Minster and Sherwood Forest. We’re easily accessible by both road and rail and we boast some of the nicest parks and green spaces in England. We’re an ambitious, forward-thinking Council with strong values and a culture of doing our absolute best to serve our customers. 

Would you like to assist in providing a high-quality benefits service to our customers?

You will become part of a team assessing Housing Benefit and Council Tax Support, dealing with customers enquiries, updating and maintaining an accurate database, recording and classifying overpayments and the reconsideration of Housing Benefit decisions up to the Appeals process.

Tact, diplomacy and understanding customers’ needs in an empathetic manner are key, working in the Benefit Officer role.

Experience of working in a benefits environment or similar, along with working on online computer systems is essential.


You must be educated to GCSE Grade C of equivalent in English and Mathematics.

We offer a competitive salary, enrolment in the local government pension scheme, flexible hours, hybrid working, a generous annual leave entitlement that increases with service, a whole host of family-friendly benefits, 1 days’ paid volunteering leave, free staff car parking* and £10 gym membership at one of our four gyms in the district. You will be working with a professional, committed and experienced team who are passionate about supporting us to deliver the objectives as outlined in our Community Plan.

For an informal discussion about the post please contact David Wright, Principal Benefits Officer on 01636 655339 or Angela McGuinness, Senior Benefits & Systems Officer on 01636 655355

*Free staff parking is valid until 31st July 2024.

Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms. 

Closing Date: 12 noon, Friday 21st October 2022

Interview: Week commencing 31st October 2022