This Vacancy has closed.
Passenger Assistant - Full Year
  • Employer: Central Bedfordshire Council
  • Reference: CBED/22/214361/11326
  • Published: Thu 06/10/2022, 15:38 PM
  • Closing on: Wed 30/11/2022, 15:38 PM
  • Working Pattern: Part Time
  • Hours: 25 hours per week, split shifts
  • Salary: £20,441 - £20,812 per annum pro rata 
  • DBS Check: Enhanced
  • Location: Sandy, Bedfordshire

Vacancy Location

More Information

Passenger Assistant - Full Year

Team: Transport

Job Family: Providing - CBG 3 

Salary: £20,441 - £20,812 per annum pro rata 

Hours: 25 hours  per week

Base Location: Sandy Depot, Sandy

Contract Type: Permanant
Closing Date: 30th November 2022 
Interview Date: Applications reviewed upon receipt



About Us: 

Central Bedfordshire is an ambitious authority, determined to be an exemplary one. Our strategic location and high quality of life mean we are one of the fastest growing areas in the country.  


As a council we face the same challenges every business does - investing in the right places and delivering great results. Except for us, it’s all about our 289,000 residents. We’re totally focussed on helping to improve their lives and making Central Bedfordshire a great place to live and work.  


This is a great time to join us on our journey. 


More about the role: 

The Fleet Department is looking for Passenger Assistants to join our team. Full training will be given, and we also supply uniform and allowances for equipment.


We are looking for enthusiastic and compassionate individuals to safely transport clients and pupils using council minibuses and tail lift equipped vehicles to and from various day centre, schools and other establishments as required. All staff are based at our North Depot in Sandy.


Our Fleet Transport team provides safe, efficient transport for a range of residents. They include older people, those with disabilities and children with special needs. The service allows these people to access educational and day care facilities – helping to make Central Bedfordshire a great place to work and live. As a Passenger Assistant, you’ll be a key part of the team.


You don’t need previous experience to be considered for either of these roles. However you must be prepared to provide a caring, reliable service. You need to be patient, understanding and aware of issues surrounding disability, dementia and special needs. Our aim is to deliver customers safely from door-to-door. You must be smart and professional as well as punctual and polite. Above all, you will treat your customers with respect and dignity


What we can offer you:

As well as joining a friendly, dedicated, and hardworking team you will have access to numerous benefits, including: 

  • Hybrid working arrangements as appropriate. We recognise the importance of supporting our employees to balance their home and work life and to be able to work in the most efficient way. As a hybrid worker you will be able to work from home with access to any CBC location.  

  • A £250 one off hybrid worker payment, helping you achieve a safe and suitable work space at home  

  • Support to work from abroad for up to a month a year where appropriate 

  • Generous family friendly policies and practices 

  • A supportive and inclusive environment that values and celebrates differences 

  • Staff network and support groups 

  • Annual leave allowance 24 days + statutory holidays rising to 31 days with length of service. 

  • Local Government Pension Scheme (LGPS). This is a valuable part of our rewards package for employees and includes Life Assurance: click here 

  • An Employee Assistance Programme offering support to all employees through workplace changes as well as other work, family and personal issues 

  • Training and Learning offer – we have access to hundreds of courses and role specific training is also available 

  • Access to discounts from local and national retailers 


Central Bedfordshire Council has its own vision and values that are integral to everything we do. Our area vision is to make Central Bedfordshire  'A great place to live and work’. 


Our aspiration is to be a truly flexible employer.  We welcome discussion on location, hours and working pattern as part of the application process. 


You will be expected to demonstrate how you meet the key accountabilities and competencies detailed within this Passenger Assistant Full Year Recruitment Pack  


For an informal discussion about this position, please contact: Yvonne Sewell at or call 0300 300 4960. 


For queries related to the recruitment of this vacancy, please contact: The Recruitment Team at 



Central Bedfordshire Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers and contractors to share this commitment. This post is subject to the disclosure of criminal records.   


Central Bedfordshire Council is an equal opportunities employer. We are committed to improving the diversity of our workforce to better reflect the communities we serve.  Therefore we welcome applications from everyone. In addition we are a  Disability Confident employer, we are working to become a Disability Confident leader in our community. 


To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council's policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline. 


If you require assistance to apply for our roles, help with writing your CV, interview techniques or careers advice please contact our team of careers advisors at Our service is confidential, impartial and free for all.